Finding a Quality Restoration Company
Experiencing significant damage to your home can be a traumatic event, even for those who are prepared for it; however, a lot of the time, no one ever really is. Not only are you dealing with physical damage, but there is also the unanticipated emotional toil that comes along with seeing your home and precious keepsakes damaged. That is why finding a reliable restoration company that is sensitive to your needs is key.
Tips for Finding the Best Restoration Company
- Read Reviews Online
Getting an unbiased opinion of people that have gone through something similar will always be helpful. Try checking out Google, Yelp, and local neighborhood apps.
- Licensed and Insured
Arguably this is the most important tip because accidents can happen. If an accident happens on your property, if the company is not properly licensed or insured, you may be held liable.
- Ask your Friends and Family
While looking at reviews is helpful, speaking with family and friends that you trust is also a good resource.
After speaking with your insurance, you should seek out a company that has a history and successful reputation of working on property claims.
While it may seem like a good idea to call the builders of your home when something goes wrong, seasoned restoration companies are the experts when it comes to damages. Restoration contractors also fully understand the claim process, which is critical during any type of loss.
SERVPRO® of Augusta South / Wilkes & Burke Counties is a local, highly rated, and top-quality restoration company. If you experience water, fire, storm, or mold damage, we are the one-stop shop to call at 706-843-1990 for all your restoration needs.
SERVPRO®’s Content Restoration & Management
In the restoration industry, we have witnessed the devastating extent fire, mold, and water damage can have on a home. Even more than that, SERVPRO® can attest to the fact that the destruction is not just limited to the structure alone. Unfortunately, sentimental items, keepsakes, and antique furniture are often affected during those unanticipated catastrophes. Not to worry though, SERVPRO® is “Here to help.®”
Our experienced technicians are trained to be able to recognize when damaged belongings can be salvaged, cleaned, and restored. During such an emotional time, our team takes the utmost care when handling our clients’ personal effects and can provide content restoration as well as storage during mitigation for:
- Soft goods and clothing (textiles)
- Books and documents
- Artwork and collectibles
SERVPRO® of Augusta is prepared to help 24/7/365 in the event of any type of emergency. Contact us at 706-750-0200 for professional and immediate assistance for the unexpected disasters that affect your home and precious keepsakes.
How to Tell if You Have a Busted Pipe
The most common source of water losses stems from pipes. How it happens and how it is discovered can vary greatly, however. Not all pipes, for better or worse, announce themselves and can leak out slowly over a long period of time. When these leaks go unnoticed, there is an opportunity for secondary damage, like mold, to occur. There are telltale ways of identifying a leak if you know what to look for!
The Warning Signs
- Higher Than Normal Water Bills
A stepper bill in the summer is to be expected, with a lot of people watering their lawns more. However, if it is significantly higher-than-average, it may not be because of the time of year. Look into your bill history to confirm and usage amount!
- Low Water Pressure
A decrease in the flow coming from faucets or flushing power can indicate a possible leak in your plumbing system. If this is not addressed, the issue could become worse.
- Repeat Leaks
If you are continuously cleaning up puddles around water sources, there is a definite problem, and it could be fixed as soon as possible.
- Strange Noises
In general, pipes don’t normally make noise. If you hear anything like hissing, gurgling, and banging, it is usually a sign a pipe is about to burst!
- Discolored Water
Clean water should always be what comes out of your tap, if it is anything less, that’s a good indicator that something could be wrong. It could possibly be a problem with your mainline and you should get someone to check it immediately.
Think you need SERVPRO® of Augusta South / Wilkes & Burke Counties services? Contact us at 706-843-1990 to schedule an inspection today. We are “Here to help.®”
SERVPRO®’s Steps to Fire Remediation
Let’s be honest, nobody steps into homeownership anticipating losing everything in a fire. Fire damage is never, ever part of a plan because it is so unpredictable. There isn’t a way to predict how a fire will start or affect your home and sentimental items. The following are the initial steps that SERVPRO® will take to get your home back to preloss condition.
Windows and doors can be destroyed in a fire, leaving a home open to the elements and pests. SERVPRO® will come out as soon as the sight is released to board up the home to prevent additional damage if it is needed.
- Dry Out
People don’t associate water damage when a fire occurs; they often go together. Not only can fires cause pipes to burst, but firefighters can also cause damage when putting out the flames. Our crews have the proper, specialized equipment to stabilize the environment.
- Cleaning & Deodorization
In addition to setting equipment for the drying process, SERVPRO® will clean the and deodorize the area. During a fire, soot tends to blanket the home and it does require a specific process to properly clean.
- Contents Pack-Out
The structure is not the only thing that is destroyed in a fire, a lot of the times belongings are also impacted. When SERVPRO® arrives onsite, the technicians will inspect contents to determine salvageability. If a pack out is needed, contents are immediately inventoried.
Have you experienced a house fire? SERVPRO® of Augusta South / Wilkes & Burke Counties is ready and available to make fire damage "Like it never even happened.®” Call our office at 706-843-1990 to schedule a consultation today.
Preparing for a Flood
With heavy rain comes the possibility of a flooding, whether it be caused by the sudden downpour, a nearby river spilling out over its banks, or a storm surge overfilling. Flood plains and other low-lying areas near a body of water have a high chance of flooding. The subsequent water can cause a great deal of damage that requires extensive and prompt clean up. Being prepared for a flood is in the best interest of not only your family, but also to protect your valuables and to minimize water damage. Below are some tips on how you can do that.
- Elevate Electrical Wiring
It is especially important to be prepared if your home is in a flood zone in the event of a worst-case scenario. If your home is in a flood zone, consider having a professional install or move electrical outlets, panels, and wiring to a foot above any flood levels. Ensure that appliances and heating systems are raised to a similar level, if possible.
- Waterproof Your Basement
It is recommended if you are in a place that is vulnerable to flooding, to consider making changes and renovations to the basement. Doing so could possibly deter further damage from occurring. You can begin by waterproofing the basement walls with a sealing product. Another option could be installing a sump pump and having a battery-powered backup for the removal of standing water. It is vital to ensure that your plumbing has back-up or backflow valves installed to ensure that floodwaters won’t enter you home in the wrong way. If you do not have those valves, it is recommended to call a plumber to make the installations. A water alarm in the basement is also recommended as it can sound a warning if water is accumulating.
- Store Outdoor Possessions
Keep your eyes on the news when heavy rain is expected. If you have enough time before a natural flooding event, gather any outdoor belongings that could be swept away in a flood. Such things could include: loose lawn furniture, bicycles, gardening tools, toys, trashcans, and more. It is recommended that everything be stored indoors.
- Clear Drains and Gutters
Regular maintenance of drains and gutters is suggested, especially more so in when heavy rain is anticipated. The overflow may cause more damage to your home as flooding occurs. Clearing the drains will help let the water run through the gutter spout and away from your home.
- Move Valuables to Upper Levels
Any furniture that you can move upper floors to protect them from any potential damage. Wrapping them in waterproof tarps as an extra precaution. Place large sentimental items you cannot take with you into waterproof protection. If you are evacuating you should take irreplaceable photos, documents, insurance information, and vehicle permits with you.
- Turn Off Water and Utilities
In case of an unexpected power surge, you should unplug appliances and turn off the propane take. If you are evacuating, turn off electricity, gas, and water services, especially if you see downed power lines.
If you have experienced water other damage associated with a flood, SERVPRO® of Augusta South / Wilkes & Burke Counties is always make it “Like it never even happened. ®” Give us a call at 706-843-1990 to schedule and remediation or restoration needs.
Commercial Water Damage: The Steps to Take
Water damage is one of the most, if not the most, frequent and expensive disaster a small business can experience. Once a water loss occurs, if it is not taken care of quickly, it can easily create other damages such as microbial growth. Often these types of losses originate or are related to plumbing, roof leaks, HVAC systems, or appliances.
The First Four Steps to Take
- Locate the source of the damage. Water intrusion can happen in many places, be sure to check the pipes, plumbing, and appliances. It is also a good idea to look for any holes in the walls or roof as well. If you can locate the source, it is recommended to call a plumber to fix the problem first. However, if you cannot locate the problem, call a leak detection service as they have the proper equipment to identify the invisible issue.
- Shut the water main off if needed. If you have a leaking or busted pipe, shut it off as soon as you can to prevent further damage.
- Contact your insurance company right away. Notify your insurance company about the water damage as early as possible. Be sure to take pictures of the damages and document it as well.
- Give SERVPRO® a call. As an emergency mitigation service, we are ready to hop into action to ensure that the damage is limited. Our trained technicians are respectful, professional, and well versed in the many nuances that comes with a water loss.
Our team at SERVPRO® of Augusta South / Wilkes & Burke Counties can walk you through the necessary steps when dealing with a water loss. Contact us at 706-843-1990 if your commercial property has experienced a water loss, we are “Here to help. ®”
SERVPRO® Can Eliminate Pet Odors
Don’t Be Embarrassed!
Is fear of lingering odors from pet dander and waste holding you back from hosting a movie night with friends and family? Have rodents or other pest animals entered into your home, leaving a not-so-pleasant scent behind? Are you at your wit’s end trying to clean up after those smells? You do not have to put up with these pesky, annoying, and embarrassing odors any longer, SERVPRO® is “Here to help.®”
The Importance of Pet Odor Removal Services
If you’re living with any type of fur covered animal, you will likely recognize that there is some type of odor to your pet. Unfortunately, many people live with pets and don’t realize they have a pet odor problem until they leave for vacation and come back, or id a guest mentions the odor. Living with odors, people can often become immune to them and no longer seem to notice them. This is known as “odor blindness” which can be embarrassing to be confronted with.
Our SERVPRO® professionals are trained in services that can eliminate strong odors with the use of our equipment and product. We will remove unpleasant and potentially harmful at the source, without harming your children or pets. From pet dander, fur, to urine deposits, we can handle all sorts of odor causing problems in your home, giving you cleaner air to breathe.
Feeling fed up with pet odors in your home? SERVPRO® of Augusta South / Wilkes & Burke Counties can help eliminate the problem! Give us a call at 706-843-1990 to schedule an inspection today.
Fire Safety Precautions
Fires are never an experience anyone truly wants to experience. The toll it can cause a family is insurmountable. As trained professionals, we have helped in numerous instances of fire losses, here are some tips we believe can help you!
Do the Following:
- Keep items that can catch on fire at least three feet away from anything that gets hot, such as candles, stoves, and space heaters
- Talk to children regularly about the dangers of fire; keep matches and lighters out of reach from them.
- Turn portable heaters off when you leave the room or go to sleep.
- Use flashlights when the power is out, not candles.
- If you are a smoker:
- Smoke outside
- Choose fire-safe cigarettes
- Use deep, sturdy ashtrays and douse cigarette and cigar butt with water before disposal.
Do NOT do the Following:
- Leave burning candles unattended, even for a minute.
- Excessively use plug ins at the same time.
- NEVER smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
Ways to Guard Against Kitchen Fire
- Keep pets off cooking surfaces and countertops - fur is flammable!
- Stay in the kitchen when frying, grilling, or broiling food.
- Stay in the house while simmering, baking, roasting, or boiling food.
- Keep the stove area clean and clear of things that can catch fire such as pot holders, towels, curtains, bags, and other appliances.
- If you are cooking and a fire starts in a pan, slide a lid over the burning pan and turn off the burner. Leave the lid in place until the pan is completely cool as moving the pan can cause injury or spread the fire.
- Never pour water on grease fires!
If you experience a fire of any type, SERVPRO® of Augusta South can help you! For more information, or to schedule a consultation, give us a call at 706-843-1990.
Beware of Hurricanes
The Atlantic hurricane season runs from June 1 to November 30, and early forecasts are predicting another above-average year of storm activity this year! Being prepared will keep your family safe in the even you are faced with disaster.
Make a Plan
It is vital to your household’s safety to have a detailed plan organized ahead of time. Here are some guidelines to have when setting up a plan.
- Write down emergency phone numbers and keep them somewhere visible at all times, as well as programmed into your phone.
- Prepare an emergency supply kit
- Locate the nearest shelter and all the alternate routes you can take from your home.
- Pet owners: pre-identify shelters, a pet-friendly hotel, or an out-of-town person that can accommodate you when your household evacuates.
Gather Emergency Supplies
- Nonperishable food and water
- Medicine supply
- Emergency power sources such as flashlights (and batteries)
- Personal items
- Important documents such as medical documents, wills, passports, and personal identifications
- A fire extinguisher, and make sure your family knows how to use it!
Hurricane Watch vs. Hurricane Warning
A hurricane watch means that hurricane conditions (sustained winds of 74 mph or higher) are possible in a stated area. Typically, experts announce hurricane watches 48 hours before they expect the winds to start. A hurricane warning is more serious, it means hurricane-force winds are expected in the area. Experts normally issue these in 36 hours in advanced to give people in the area time to prepare for the storm.
Are you experiencing the aftermath of storm damage? Don’t stress, SERVPRO® is “Here to help. ®” Our trained staff can take your call at 706-843-1990, no matter the time.
Happy Father’s Day from SERVPRO®
Father’s Day is coming up on Sunday, June 19th! It is a chance to celebrate the men in your life, whether it be your actual father, father-figures, and other paternal bonds, honoring all that fatherhood entails. It is annually celebrated on the third Sunday in June.
To complement Mother’s Day, Father’s Day was inaugurated during the 20th century of the United States. It was founded in Spokane, Washington at the YMCA by Sonora Smart Dodd in 1910. It was first celebrated on June 19, 1910 – the same date it is this year! Her father, William Jackson Smart, was a Civil War veteran and was a single parent that took care of six children. After hearing sermon about Anna Jarvis’ Mother’s Day at Central Methodist Episcopal Church in 1909, she became motivated to have a similar holiday that honors fatherhood. Originally, she suggested June 5th, her father’s birthday, the pastors, however, did not have time to prepare their sermons, and such the celebration was deferred to the third Sunday in June.
Unfortunately, the new holiday did not have much success initially. In 1913, a bill to accord national recognition of the holiday was introduced to Congress. Three years later, President Woodrow Wilson went to Spokane to speak in a Father’s Day celebration, and wanted to make it official. However, Congress resisted, fearing that it would become commercialized. In 1924, President Calvin Coolidge recommended that the day be observed by the nation, but stopped short of issuing a national proclamation, as two earlier attempts had been thwarted by Congress. In the year 1957, Maine Senator Margaret Chase Smith wrote a proposal that accused Congress of ignoring fathers for 40 years while honoring mothers, thus singling out just one of the two parents. President Lyndon B. Johnson issued the first presidential proclamation honoring fathers in 1966. Six years later, the day was made a permanent holiday when President Richard Nixon signed it into law in 1972.
Don’t let the grill get out of control this year for Father’s Day! But, if it does happen, SERVPRO® of Augusta South / Wilkes & Burke Counties is the one to call! Contact us at 706-843-1990, we are always ready to help.