Recent Posts

Let The Grill be All That Gets Fired Up This Summer!

6/28/2024 (Permalink)

picture of food on the grill outside Keep your grill game safe this summer!

Having a Summer BBQ?

Grilling is a popular way to enjoy the summer season with family and friends, but grill fires can start easily and spread very quickly. While you may be excited to fire up the grill, it is important to remember that nearly 9,000 fires a year involve grilling. Five out of six of these reported fires involved gas-fueled grills.  

Here are 8 tips for safe grilling practices to make sure the grill is the only thing going up in flames this summer: 

  • Only use your grill outside 
  • Place your grill away from your home (at least 10 feet away) 
  • Make sure your grill is on a flat surface 
  • Check your grill for leaks 
  • Always clean your grill, including grease traps 
  • Do not leave your grill unattended 
  • Wear appropriate clothing 
  • Keep fire extinguisher near by 

Following these charcoal and gas grill safety tips and having the right protection will help you and your family enjoy a safe grilling season all summer long. 

If a fire does occur and your home is set ablaze, give SERVPRO of Augusta South / Wilkes & Burke Counties a call! Ring us at 706-750-0200 to schedule a consultation, we are Here to Help® 24/7/365.

SERVPRO’s Homeowner Summer Vacation Checklist

6/28/2024 (Permalink)

photo of SERVPRO air movers and dehumidifiers placed in a home to dry water damage. This house suffered from a water loss while the homeowners were out of town.

It's summertime! Do you have a vacation coming up?  

The worst time for water damage to occur is when you’re not home. Thousands of gallons of water can cause significant amount of damage to your home in a very short amount of time. Making sure that these things are taken care of before leaving for a vacation can save you tons of time, money and headache. Here are some helpful tips for you to go over before leaving to help ensure you do not come home to a waterfall INSIDE your home: 

  • Check sinks, toilets, pipes, thoroughly for any leaks that may be currently happening 
  • Clean your gutters and downspouts 
  • Replace supply lines regularly 
  • Ask someone to check in on your home while you’re away 
  • Turn off the main water valve 
  • Install leak detection sensor 
  • Test the stump pump 
  • Only run appliances while you are home 

Came home from vacation and found the beach in your living room? Give SERVPRO of Augusta South / Wilkes & Burke County a call today at 706-750-0200 today, we are Here to Help® make it “Like it never even happened” ® !  

Finding a Quality Restoration Company

6/6/2023 (Permalink)

Experiencing significant damage to your home can be a traumatic event, even for those who are prepared for it; however, a lot of the time, no one ever really is. Not only are you dealing with physical damage, but there is also the unanticipated emotional toil that comes along with seeing your home and precious keepsakes damaged. That is why finding a reliable restoration company that is sensitive to your needs is key.

Tips for Finding the Best Restoration Company

  1. Read Reviews Online

Getting an unbiased opinion of people that have gone through something similar will always be helpful. Try checking out Google, Yelp, and local neighborhood apps.

  1. Licensed and Insured

Arguably this is the most important tip because accidents can happen. If an accident happens on your property, if the company is not properly licensed or insured, you may be held liable.

  1. Ask your Friends and Family

While looking at reviews is helpful, speaking with family and friends that you trust is also a good resource.

  1. Experience

After speaking with your insurance, you should seek out a company that has a history and successful reputation of working on property claims.

  1. Expertise

While it may seem like a good idea to call the builders of your home when something goes wrong, seasoned restoration companies are the experts when it comes to damages. Restoration contractors also fully understand the claim process, which is critical during any type of loss.  

SERVPRO® of Augusta South / Wilkes & Burke Counties is a local, highly rated, and top-quality restoration company.  If you experience water, fire, storm, or mold damage, we are the one-stop shop to call at 706-843-1990 for all your restoration needs.

SERVPRO®’s Content Restoration & Management

6/6/2023 (Permalink)

In the restoration industry, we have witnessed the devastating extent fire, mold, and water damage can have on a home. Even more than that, SERVPRO® can attest to the fact that the destruction is not just limited to the structure alone. Unfortunately, sentimental items, keepsakes, and antique furniture are often affected during those unanticipated catastrophes. Not to worry though, SERVPRO® is “Here to help.®”

Our experienced technicians are trained to be able to recognize when damaged belongings can be salvaged, cleaned, and restored. During such an emotional time, our team takes the utmost care when handling our clients’ personal effects and can provide content restoration as well as storage during mitigation for:

  • Soft goods and clothing (textiles)
  • Books and documents
  • Hardgoods
  • Artwork and collectibles

SERVPRO® of Augusta is prepared to help 24/7/365 in the event of any type of emergency. Contact us at 706-750-0200 for professional and immediate assistance for the unexpected disasters that affect your home and precious keepsakes.

How to Tell if You Have a Busted Pipe

6/6/2023 (Permalink)

The most common source of water losses stems from pipes. How it happens and how it is discovered can vary greatly, however. Not all pipes, for better or worse, announce themselves and can leak out slowly over a long period of time. When these leaks go unnoticed, there is an opportunity for secondary damage, like mold, to occur. There are telltale ways of identifying a leak if you know what to look for!

The Warning Signs

  1. Higher Than Normal Water Bills

A stepper bill in the summer is to be expected, with a lot of people watering their lawns more. However, if it is significantly higher-than-average, it may not be because of the time of year. Look into your bill history to confirm and usage amount!

  1. Low Water Pressure

A decrease in the flow coming from faucets or flushing power can indicate a possible leak in your plumbing system. If this is not addressed, the issue could become worse.

  1. Repeat Leaks

If you are continuously cleaning up puddles around water sources, there is a definite problem, and it could be fixed as soon as possible.

  1. Strange Noises

In general, pipes don’t normally make noise. If you hear anything like hissing, gurgling, and banging, it is usually a sign a pipe is about to burst!

  1. Discolored Water

Clean water should always be what comes out of your tap, if it is anything less, that’s a good indicator that something could be wrong. It could possibly be a problem with your mainline and you should get someone to check it immediately.

Think you need SERVPRO® of Augusta South / Wilkes & Burke Counties services? Contact us at 706-843-1990 to schedule an inspection today. We are “Here to help.®”

SERVPRO®’s Steps to Fire Remediation

6/6/2023 (Permalink)

Let’s be honest, nobody steps into homeownership anticipating losing everything in a fire. Fire damage is never, ever part of a plan because it is so unpredictable. There isn’t a way to predict how a fire will start or affect your home and sentimental items. The following are the initial steps that SERVPRO® will take to get your home back to preloss condition.

  1. Board-Up

Windows and doors can be destroyed in a fire, leaving a home open to the elements and pests. SERVPRO® will come out as soon as the sight is released to board up the home to prevent additional damage if it is needed.

  1. Dry Out

People don’t associate water damage when a fire occurs; they often go together. Not only can fires cause pipes to burst, but firefighters can also cause damage when putting out the flames.  Our crews have the proper, specialized equipment to stabilize the environment.

  1. Cleaning & Deodorization

In addition to setting equipment for the drying process, SERVPRO® will clean the and deodorize the area. During a fire, soot tends to blanket the home and it does require a specific process to properly clean.

  1. Contents Pack-Out

The structure is not the only thing that is destroyed in a fire, a lot of the times belongings are also impacted. When SERVPRO® arrives onsite, the technicians will inspect contents to determine salvageability. If a pack out is needed, contents are immediately inventoried.

Have you experienced a house fire? SERVPRO® of Augusta South / Wilkes & Burke Counties is ready and available to make fire damage "Like it never even happened.®” Call our office at 706-843-1990 to schedule a consultation today.

Preparing for a Flood

7/29/2022 (Permalink)

Be Prepared

With heavy rain comes the possibility of a flooding, whether it be caused by the sudden downpour, a nearby river spilling out over its banks, or a storm surge overfilling. Flood plains and other low-lying areas near a body of water have a high chance of flooding. The subsequent water can cause a great deal of damage that requires extensive and prompt clean up. Being prepared for a flood is in the best interest of not only your family, but also to protect your valuables and to minimize water damage. Below are some tips on how you can do that.

  1. Elevate Electrical Wiring

It is especially important to be prepared if your home is in a flood zone in the event of a worst-case scenario. If your home is in a flood zone, consider having a professional install or move electrical outlets, panels, and wiring to a foot above any flood levels. Ensure that appliances and heating systems are raised to a similar level, if possible.

  1. Waterproof Your Basement

It is recommended if you are in a place that is vulnerable to flooding, to consider making changes and renovations to the basement. Doing so could possibly deter further damage from occurring. You can begin by waterproofing the basement walls with a sealing product. Another option could be installing a sump pump and having a battery-powered backup for the removal of standing water. It is vital to ensure that your plumbing has back-up or backflow valves installed to ensure that floodwaters won’t enter you home in the wrong way. If you do not have those valves, it is recommended to call a plumber to make the installations. A water alarm in the basement is also recommended as it can sound a warning if water is accumulating.  

  1. Store Outdoor Possessions

Keep your eyes on the news when heavy rain is expected. If you have enough time before a natural flooding event, gather any outdoor belongings that could be swept away in a flood. Such things could include: loose lawn furniture, bicycles, gardening tools, toys, trashcans, and more. It is recommended that everything be stored indoors.

  1. Clear Drains and Gutters

Regular maintenance of drains and gutters is suggested, especially more so in when heavy rain is anticipated. The overflow may cause more damage to your home as flooding occurs. Clearing the drains will help let the water run through the gutter spout and away from your home.

  1. Move Valuables to Upper Levels

Any furniture that you can move upper floors to protect them from any potential damage. Wrapping them in waterproof tarps as an extra precaution. Place large sentimental items you cannot take with you into waterproof protection. If you are evacuating you should take irreplaceable photos, documents, insurance information, and vehicle permits with you.

  1. Turn Off Water and Utilities

In case of an unexpected power surge, you should unplug appliances and turn off the propane take. If you are evacuating, turn off electricity, gas, and water services, especially if you see downed power lines.

If you have experienced water other damage associated with a flood, SERVPRO® of Augusta South / Wilkes & Burke Counties is always make it “Like it never even happened. ®” Give us a call at 706-843-1990 to schedule and remediation or restoration needs.

Commercial Water Damage: The Steps to Take

6/29/2022 (Permalink)

Water damage is one of the most, if not the most, frequent and expensive disaster a small business can experience. Once a water loss occurs, if it is not taken care of quickly, it can easily create other damages such as microbial growth. Often these types of losses originate or are related to plumbing, roof leaks, HVAC systems, or appliances.

The First Four Steps to Take

  1. Locate the source of the damage. Water intrusion can happen in many places, be sure to check the pipes, plumbing, and appliances. It is also a good idea to look for any holes in the walls or roof as well. If you can locate the source, it is recommended to call a plumber to fix the problem first. However, if you cannot locate the problem, call a leak detection service as they have the proper equipment to identify the invisible issue.
  2. Shut the water main off if needed. If you have a leaking or busted pipe, shut it off as soon as you can to prevent further damage.
  3. Contact your insurance company right away. Notify your insurance company about the water damage as early as possible. Be sure to take pictures of the damages and document it as well.
  4. Give SERVPRO® a call. As an emergency mitigation service, we are ready to hop into action to ensure that the damage is limited. Our trained technicians are respectful, professional, and well versed in the many nuances that comes with a water loss.

Our team at SERVPRO® of Augusta South / Wilkes & Burke Counties can walk you through the necessary steps when dealing with a water loss. Contact us at 706-843-1990 if your commercial property has experienced a water loss, we are “Here to help. ®”

SERVPRO® Can Eliminate Pet Odors

6/7/2022 (Permalink)

Don’t Be Embarrassed!

Is fear of lingering odors from pet dander and waste holding you back from hosting a movie night with friends and family? Have rodents or other pest animals entered into your home, leaving a not-so-pleasant scent behind? Are you at your wit’s end trying to clean up after those smells? You do not have to put up with these pesky, annoying, and embarrassing odors any longer, SERVPRO® is “Here to help.®”

The Importance of Pet Odor Removal Services

If you’re living with any type of fur covered animal, you will likely recognize that there is some type of odor to your pet. Unfortunately, many people live with pets and don’t realize they have a pet odor problem until they leave for vacation and come back, or id a guest mentions the odor. Living with odors, people can often become immune to them and no longer seem to notice them. This is known as “odor blindness” which can be embarrassing to be confronted with.

Our SERVPRO® professionals are trained in services that can eliminate strong odors with the use of our equipment and product. We will remove unpleasant and potentially harmful at the source, without harming your children or pets. From pet dander, fur, to urine deposits, we can handle all sorts of odor causing problems in your home, giving you cleaner air to breathe.

Feeling fed up with pet odors in your home? SERVPRO® of Augusta South / Wilkes & Burke Counties can help eliminate the problem! Give us a call at 706-843-1990 to schedule an inspection today.

Fire Safety Precautions

6/7/2022 (Permalink)

Fires are never an experience anyone truly wants to experience. The toll it can cause a family is insurmountable. As trained professionals, we have helped in numerous instances of fire losses, here are some tips we believe can help you!

Do the Following:

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as candles, stoves, and space heaters
  • Talk to children regularly about the dangers of fire; keep matches and lighters out of reach from them.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Use flashlights when the power is out, not candles.
  • If you are a smoker:
    • Smoke outside
    • Choose fire-safe cigarettes
    • Use deep, sturdy ashtrays and douse cigarette and cigar butt with water before disposal.

Do NOT do the Following:

  • Leave burning candles unattended, even for a minute.
  • Excessively use plug ins at the same time.
  • NEVER smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
Ways to Guard Against Kitchen Fire
  • Keep pets off cooking surfaces and countertops - fur is flammable! 
  • Stay in the kitchen when frying, grilling, or broiling food.
  • Stay in the house while simmering, baking, roasting, or boiling food.
  • Keep the stove area clean and clear of things that can catch fire such as pot holders, towels, curtains, bags, and other appliances.
  • If you are cooking and a fire starts in a pan, slide a lid over the burning pan and turn off the burner. Leave the lid in place until the pan is completely cool as moving the pan can cause injury or spread the fire. 
  • Never pour water on grease fires! 
If you experience a fire of any type, SERVPRO® of Augusta South can help you! For more information, or to schedule a consultation, give us a call at 706-843-1990.