Recent Why SERVPRO Posts

ESPORTA Wash System Helps With Water Mitigation In Thomson

2/9/2021 (Permalink)

SERVPRO vehicle parked in driveway of home If you don’t act quickly, water damage can escalate. Contact our experienced SERVPRO team right away.

State Of The Art Cleaning For Water Mitigation

Many things can cause your home to flood, such as bad weather, a broken pipe, or a malfunctioning appliance.

When you need water mitigation in Thomson, it is essential to find a team that uses the best cleaning technology. Water can soak into all kinds of materials and textiles and cause them to become water-logged. Improperly cleaned items will be left smelling damp and might even become a breeding ground for mold.

One reliable cleaning option is the ESPORTA wash system. This unique system relies on hydraulic cleaning. It is gentler and more environmentally sound than many methods, yet it is highly effective. ESPORTA can help clean:

  • Clothes, accessories such as hats and canvas shoes.
  • Leather goods such as bags and jackets.
  • Textiles such as blankets, bed linens, and towels.
  • Personal items such as stuffed animals.

Our team will pack up your goods, send them to our facility for washing, and return them to you clean and dry.

For help with water mitigation, call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990.

Treat Yourself to a Holiday Play at Augusta’s Fort Gordon Dinner Theatre.

12/11/2020 (Permalink)

interior of a restaurant It will be exciting to see the community at the viewing of the new play "Dashing Through the Snow".

Attend a Viewing of the Exciting New Play “Dashing Through the Snow.”

As the holidays swiftly approach, we are all looking for ways to get into the festive spirit.  With this in mind, Augusta’s Fort Gordon Dinner Theatre, located in Fort Gordon’s Performing Arts Center, is showing the holiday-themed play “Dashing Through the Snow.”  The seasonal play covers the various comical hijinks that occur at a country inn in Texas.  Those wishing to see the show should consider the following information:

  • Showing times are at:  8PM on December 11th and 12th; and 3 PM on December 13th
  • Regular ticket prices, including dinner and the show, are:  Civilians - $53; Retirees, Seniors (65 & Older), and Active-Duty Rank E-7 & Above - $50; and Active-Duty Rank E-6 & Below and Students with ID - $40
  • Other ticket options include:  Coffee, Dessert, and Play - $35; and Play Only - $28
  • For tickets and additional information, call 706-793-8552  

During this festive season, as we enjoy quality time with our families, remember to remain mindful of potential holiday-related fire dangers.  With that said, SERVPRO of Augusta South/Burke & Wilkes Counties provides highly effective fire and smoke odor remediation.  Call us anytime at (706) 843-1990 for assistance.

How SERVPRO Products Provide Thomson Fire Damage Help

10/29/2020 (Permalink)

CHEMICAL LINE UP These 3 SERVPRO of Augusta South products are frequently used to restore your home after a fire, often helping to prepare walls for fresh paint.

Benefits to Using SERVPRO Products

SERVPRO of Augusta South understands that fire damage can at times be a traumatic experience. Let the professionals protect one of your most valuable assets, your home. After SERVPRO of Augusta South professionals determine the level of severity of a fire loss at your home, crews will arrive on site equipped with SERVPRO-made products to restore your home to preloss condition.

Products SERVPRO crews utilize for cleaning your homes structure and contents:

  • SERVPRO Wall and All Plus #352
    • This product is a boosted chemical ideal for washing your homes walls from soot and grime, while retaining the walls integrity.
  • SERVPRO Fire Star #356
    • Fire Star product is noted to be one of strongest cleaners on the market. It is designed and tested primarily for the removal of heavy smoke damage from metal and painted surfaces.
  • SERVPRO Industrial Cleaner #357
    • The SERVPRO Industrial Cleaner is excellent for removing heavy grease and soils. This product is primarily used for carpet cleaning for restorative purposes from fire damage.

These three products are the most frequently used chemicals by SERVPRO of Augusta South crews for use at a fire loss. Each product has a unique purpose for cleaning your home from fire damage. SERVPRO products have been created, tested, and distributed for cleaning to “prepare for painting.” These products of cleaning help to deodorize and ensure that new paint will adhere properly to the surfaces.

SERVPRO of Augusta South professionals are extensively trained and certified using SERVPRO-produced products and are very familiar with like-branded products. You can feel confident knowing that SERVPRO crews have the knowledge base of when and how to use these products and will use these practices to restore your home after a Thomson fire.

Do you need fire damage help Thomson? Let us help you begin to restore your home and life. Call us, SERVPRO of Augusta South at (706) 843-1990

Who Should I Call to Clean Up and Restore My Flood-Damaged Home?

8/25/2020 (Permalink)

SERVPRO drying equipment in water damaged living room It doesn't take long for flooding to damage your home. Call SERVPRO for fast and complete remediation.

Your Best Choice Would Be to Contact a Reputable Augusta Flood Damage Remediation Service Like SERVPRO.

Every year, Augusta’s spring rains bring with them increased flooding risks.  The heavy rains swell the Savannah River and many nearby lakes and ponds.  Sometimes this excess water leads to troublesome flooding that affects area homeowners.  Whenever this nightmarish scenario does happen, it often suddenly, and without much forewarning, leaves residents with feet of standing floodwater in their homes and tens of thousands of dollars in damages. Floodwaters are generally contaminated with human and animal wastes, various carcasses, associated harmful microbes, and toxic chemicals, which must be quickly and professionally removed.   

Why Is Your Neighborhood SERVPRO a Good Flood Damage Cleanup and Restoration Company to Call?

There are several reasons why your local SERVPRO is an excellent Augusta flood damage remediation service.  These reasons include everything from our customer satisfaction ratings to our extensive industry training and experience.  Some of the many impressive characteristics of SERVPRO are:

  • We have a perfect 5-star customer satisfaction rating on Google Reviews and Facebook.
  • Our company’s specialty is water damage restoration, particularly that related to flooding.
  • Combined, our technicians have more than 150 years of experience in the restoration industry and are knowledgeable in every aspect of it.
  • We are an Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified firm and the organization individually trains our professionals in every relevant cleaning and restoration topic.
  • Our firm is locally owned and operated and has access to all the high-tech resources of a national network of over 1,700 franchises.
  • We are centrally located in your area, offer fast 24-hour emergency service, and are ready to serve you 365 days a year.

These professional traits enable us to handle most flooding clean ups and restorations effectively and limit your damages and costs.  Since we are located near your residence, we can be on-site and start work more quickly, which allows us to employ temporary mitigation efforts, like boarding-up measures and tarping, sooner. 

What Specialized Training Do SERVPRO Technicians Have?

Company professionals are highly trained and take both in-house and IICRC courses.  They also periodically take continuing education classes to refresh their knowledge and skills.  Collectively, our technicians are certified by the IICRC in basically every flood damage remediation topic.  These certifications cover:

  • Applied structural drying
  • Applied microbial remediation
  • Water damage restoration
  • Odor control

Such credentials indicate our experts’ ability to successfully address and resolve any flood-related issues you may be experiencing.

How Does SERVPRO Clean Up and Restore My Flood-Damaged Home?

Our company is methodical and employs a well-planned, time-tested procedure for handling your flood damage in Augusta.  This procedure involves six steps that are initiated when you contact us for help.  When you call us, we ask you several questions to assess your situation and determine what resources and manpower are necessary to complete your job.  Then, generally, within four hours of your call, we inspect your property and assess its level of impact.  If possible, we attempt to locate floodwater entry points and prevent additional water from entering your home.  Our technicians also identify potential safety hazards, like lead and asbestos, and develop a plan of action to resolve your particular flooding issues.

Once our experts determine what needs to be done, they get to work removing standing water, drying your residence, disinfecting it, and neutralizing odors with commercial-grade disinfectants.  The third step in our six-step process is extracting standing floodwaters from your home.  Depending on the situation, we do this with truck-mounted and portable extractors, submersible pumps, and wet vacs.  Next, we dehumidify and dry your residence with the right ratio of state-of-the-art dehumidifiers-to-air blowers.  Once our drying goal has been met, company technicians further cleanse your home with disinfectants and deodorants dispersed via advanced foggers.  Finally, if necessary, we do restoration work like drywall installations, flooring repairs, painting, and room reconstructions.     

What Should I Do After a Flooding Event to Limit Damage?

In the aftermath of a flood, there are some key things you can do to limit related damage.  Once you have ensured there are no electrical issues and that your home’s power is turned off, you can do or avoid doing the following things to lessen the impact of flooding on your property:

  • Remove loose objects from floors.
  • Take colored rugs off your flooring.
  • Put artworks in a dry, safe place.
  • Remove wet fabrics from accessible surfaces around your residence.
  • Refrain from attempting to use any electrical device in your home
  • Stay out of rooms with sagging or buckling ceilings.

All these measures should help to limit your potential flood-related losses and make it easier for remediators to do their job when they arrive.

So, if you are ever unfortunate enough to experience the effects of flooding, call your friendly neighborhood SERVPRO of Augusta South/Burke & Wilkes Counties at (706) 843-1990 for help.

Why Is Moisture Testing an Important Part of Mold Removal?

8/7/2020 (Permalink)

wallpaper being pulled back to reveal hidden mold Georgia's humidity creates the right environment for mold growth. Inspect your home for signs of mold and call SERVPRO for remediation.

Moisture Testing Matters for Mold Removal in Augusta

Augusta homeowners want to keep their homes safe, healthy, and pleasant in which to live. A mold-free home is more delightful than one with spore growth and can even impact the sale price if you ever desire to move.

Those looking for mold removal in Augusta might not realize the importance of moisture testing, or why it is an integral part of the SERVPRO remediation process.

Why does moisture testing make a difference in mold removal?

Mold is microscopic and can thrive in any place with moisture, and a material it can use as food, such as fabric or drywall. That is why testing for the moisture is such a vital part of the mold removal process. If we only remove visible mold, we might miss hidden spots where colonies are growing or provide ripe breeding grounds for potential growth.

Moisture testing helps us draw up a thorough mold remediation plan that pays attention to hidden nooks and crannies.

What hidden places might need mold removal?

It is easy to see mold growth on walls or ceilings, but it can also grow:

  • Under carpets
  • On walls underneath paint or wallpaper
  • In heating vents or HVAC systems
  • Behind appliances
  • Inside wall cavities or in drywall
  • What methods of moisture testing are there?

Our teams use the following methods to test for dampness:

  • Moisture sensors to test for moisture in carpets and padding or pooling on the floor below them
  • Thermal imaging cameras to assess moisture in building materials
  • Moisture meters can measure the actual level of moisture in materials such as wood
  • Thermo-hygrometers measure humidity levels in the air

What does SERVPRO do with this information?

Our technicians use the recorded information to design the most effective mold removal plan for your property. With the information to hand, we can examine hidden areas and carry out mold remediation wherever necessary.

We also train our technicians to clean and dry materials wherever needed, using a range of cleaning methods, extractor fans, air movers, and dehumidifiers.

After completing the mold removal process, we use air scrubbers and deodorizing products to remove moldy smells and leave your home fresh.

If you are looking for effective mold treatment, call SERVPRO of August South / Burke & Wilkes Counties at (706) 843-1990.

More about Augusta.

What Is a Reputable Company to Call for Fire Restoration in Augusta?

6/11/2020 (Permalink)

fire damaged home SERVPRO has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire.

Industry-Leading Training and Equipment Are Why SERVPRO Is the Reliable Choice for Victims of Fire Damage in Augusta

The kitchen is the most common room in Augusta as the ignition site for a household fire. Residues produced by a kitchen fire are unique, usually consisting of dehydrated foods and cooking oils or grease rather than the ash or black soot seen with wood or electrical fires. As a coating, this protein-based residue is thin and nearly colorless, but tightly adhered. It also has a stench because of the chemical changes during the high heat, rendering the proteins and oils rancid.

How Can Workers Remove the Protein-Based Residue and Restore the Space?

Protein-based fire restoration in Augusta requires an analysis of the characteristics of the residues and the surfaces damaged. Because the soiling is oil-based, we need to match the residues with oil-based cleaners, often called solvents. The surfaces we consider for treatment with the solvent must be able to withstand the solution, so we pre-test to ensure soil loosens without unduly damaging the surface.

What Other Options Are Available?

The science concerning the chemical bond between the protein-based soot and the contents and structural components soiled is complicated, why SERVPRO sends our technicians through rigorous training at the Institute of Inspection Cleaning and Restoration Certification (IICRC). Our technicians consider the following when applying the elements of cleaning:

    •    Temperature
    •    Agitation
    •    Chemical Action
    •    Time

If the Chemical Action of the Solvent Alone Is Inadequate, What Can Be Done?

Our technicians manipulate other elements to try to achieve the desired breaking of the bond between the residues and surfaces. Dwell time adaptation is possible, although careful monitoring of the surface is mandatory to avoid damage. High temperatures might respark the fire, so we often look at increasing or modifying the agitation. Abrasive tools or additives can use mechanical impetus to loosen the grime. Loose objects can be placed in ultrasonic tanks at our production facility, permitting the powerful jets of bubbles and bursts of hot solution to dislodge the coating.

SERVPRO of Augusta South / Burke & Wilkes Counties has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire. Call us at (706) 843-1990 for an assessment.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Augusta South / Burke & Wilkes Counties today at (706) 843-1990 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Why Should I Call for Expert Help After a Fire in Augusta?

4/28/2020 (Permalink)

Fire flames isolated on black background Call us at SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 if you need fire damage restoration.

Calling SERVPRO to Address Fire Damage Your Home Incurred in Augusta Helps You Regain a Sense of Normalcy Faster!

Nobody wants ever to think that their home could catch fire, but these emergencies, unfortunately, happen from time to time. In order to get your life back to normal, hiring professional restoration technicians is the right choice. There are many ways that SERVPRO works to ensure your home is safe and livable once again, so calling us for an initial assessment is the best first step.

How Soon Can I Call After the Fire?
After the emergency responders finish up on the scene and they give the okay for entry, you can start to assess the damage. This is the perfect time to call us for help with fire damage in Augusta so that our team can start to formulate a plan for restoration. We know how important it is for you to get back into your home and living comfortably, so be sure to:

    •    Call your insurance agency. This should be the first call that you make right after you call 911, and first responders arrive on the scene.
    •    Hire us as your mitigation crew. We can make sure that the proper steps are followed to bring your home back to preloss condition.
    •    Never touch anything immediately after the fire. It is vital that everything is adequately assessed, documented, and recorded.

Why Do I Have to Worry About Water Damage After the Fire?
Any water that is used to put out the fire can start to penetrate the walls and floors throughout the impacted area. Our skilled technicians have to remove this water and then dry the structure completely to help thwart mold growth as well as wood rot. Water migrates and follows the path of least resistance, and our team of water restoration technicians (WRT) is trained to follow this path to address it quickly.

We can take a look for hidden moisture pockets using equipment such as:

    •    Moisture Meters – find the amount of moisture content in materials, which helps our technicians determine whether or not your structure is dry.
    •    Moisture Sensors – find the levels of moisture within soft materials using sharp, penetrating probes.
    •    Thermo-Hygrometers – Measure the relative humidity and temperature within the impacted space.

How Do You Address Soot Build-Up?
Soot from a house fire can start to stain and saturate your upholstery as well as other porous materials. In order to restore your interior, our team may combine a variety of techniques, equipment, and chemicals to salvage carpeting, draperies, linens, and furnishings properly.

Will the Smoke Odor Ever Go Away?
The unfortunate truth about smoke with any fire is that it easily penetrates just about anything within your home. We work to ensure that your rugs, furniture, structural materials, and personal belongings are thoroughly cleaned to eliminate odorous smoke particles. Smoke often damages the ducts of your HVAC system during a fire, which can trigger foul odors each time that your furnace or air conditioner is turned on. We must work to clean up and repair damaged ducts so that there is no lingering smoke damage.

With some fire loss situations, our SERVPRO technicians may have to employ the use of ozone treatments to help mitigate smoke damage. This is a process for treatment that involves tenting in a targeted area or the entirety of the structure. Chemical sealers can also be used to fix smoke that has penetrated drywall, air ducts, and flooring.

Different Types of Smoke
The level of cleanup necessary after a fire may also have to do with the type of smoke that developed. For example:

    •    Fires that are fast-burning and extremely hot usually results in a dry smoke that features a powder-type residue. This is a smoke type that is often easier to clean up than others.
    •    Slower-burning, smoldering fires will often generate wet smoke. This type of smoke is often sticky and includes odor-causing particles that bond with surfaces, making it challenging to address.
    •    Any fire that involves petroleum products often puts out lots of soot. This soot damage is easy to detect on hard surfaces that are lighter in color but may be difficult to detect in fabrics and carpeting.

Fire Damage Restoration is Never a DIY Project
It can be devastating enough to have a fire in your home, so the last thing you want is lingering soot and smoke damage. Our IICRC-certified technicians know how to address these things, as well as the potential for mold and mildew growth that would otherwise happen if moisture is left to fester. Our restoration team is trained and ready to go with our Green Fleet loaded with all of the best equipment and products in the business today. All visible surfaces are cleaned thoroughly, odors are neutralized with advanced technology, and disinfection wraps up the project to make your home “Like it never even happened.”

Call us at SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 if you need fire damage restoration. We will send out a team as quickly as possible for emergency service, and we are available 24/7.

For more about Augusta click here.

Carpet Wands Can Protect Subflooring of Your Thomson Home

2/19/2020 (Permalink)

"Carpet cleaning" SERVPRO Teams are ready to assist you with your homes water crisis. Call us any time at (706) 843-1990.

Professional Equipment and Rapid Response is a Must for Thomson Home Water Removal 

Efficient responses can help to reduce the overall property loss in your Thomson residence after a substantial water damaging incident. Removal techniques vary based on the severity of the damage inside the house, meaning that any one of dozens of practical extraction tools can get used in a home to reduce standing water concerns. When carpet saturation is a concern, we must also address this situation with extraction solutions.

The fibers of carpets can quickly absorb standing water, so it is difficult to accurately determine by sight the pressing need for water removal in Thomson homes. When water becomes such a threat that it exceeds the surface layer of carpeting and into the padding below, the underlayment and subflooring materials become threatened by the migration. While it is not ideal to replace any of these layers, carpeting included, it can be much costlier to have to replace supporting structural elements like OSB board and plywood or joists as well.

To protect both the flooring material and any underlying surfaces, it is crucial to inform our SERVPRO professionals about the loss incident as quickly as possible. We can mobilize our restoration technicians to begin mitigation as soon as the team arrives, reducing the spread of water through the structure and preventing further property losses.

Weighted extractors can help to force moisture out from both the padding and the carpet layers, though in some situations, it can be equally useful to utilize carpet wands. These attachments get hooked into wet vacuums or extractors. They can remove a fair amount of moisture from the carpet fibers, and might be the only extraction necessary when it gets decided that the padding is getting replaced by our in-house contractors.

With more than 150 years of combined experience in the restoration industry, we can offer up time and money saving solutions during water loss incidents. You can count on our SERVPRO of Augusta South / Burke & Wilkes Counties team to make water emergencies “Like it never even happened.” Call us anytime at (706) 843-1990.

Want to see more about Thomson?

Why SERVPRO is Your First Choice for Fire Damage Recovery in Thomson

10/29/2019 (Permalink)

smoke and soot damage on walls and ceiling Smoke and soot residue are hard to clean. SERVPRO the cleaners and trained technicians to restore your home.

Meeting Tight Timetables for Effective Fire Damage Recovery in Thomson is Why SERVPRO Demonstrates Consistent Success 

If you and your family do face the challenge of fire recovery in Thomson, stress and worry might arise because assessment and project planning and implementation must occur quickly. Our residential customers rarely have personal experience with the phases, steps, tasks, and activities necessary to make the mess and confusion “Like it never even happened.” We continuously prepare for efficient fire mitigation and remediation, why we receive positive feedback from our clients. 

The Fire Recovery Clock Is Ticking 

Coping with the aftermath of fire damage in Thomson brings into sharp focus how rapidly smoke and fire residues can set permanent deterioration processes in motion. Some surfaces discolor within hours or days. Structural supports like metal and wood tarnish and weaken as days and weeks go by without professional attention. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained team knows that harm intensifies and costs rise when abatement of corrosive fire residues delays. The crew sent to your home is poised to act as soon as a preliminary assessment completes, our technicians’ experience and fully-stocked service vehicles demonstrating why We’re Faster To Any Size Disaster. 

Building Integrity Relies on Swift Interventions

Cleanup of firefighting water and soot residue needs to progress as quickly as possible. During combustion, fuels create soot when materials burn incompletely. Soot residue and volatile vapors are spread by rising and expanding air, eventually adhering to surfaces throughout your home. Soot residue is unlike ordinary soiling, creating difficulties in dissolving and removing dependent on the materials burned and the conditions during the burn. The targeted training our Fire and Smoke Restoration Technicians (FSRT) master from the IICRC is why SERVPRO rapidly and reliably matches various soots to appropriate and effective cleaning techniques and products. 

Clearing the Air 

Floating fire damage residues impair air quality and expose your residence to the risk of persistent odors. Mechanical removal of the airborne material is essential to improving air quality and minimizing odor, why SERVPRO employs up to date negative pressure air scrubbing technology. HEPA filters pull contaminated air through and trap toxic odor-bearing particles. We also make use of innovative equipment like thermal foggers, ozone machines, and hydroxyl generators to neutralize smoke odors at the molecular level. 

Reliably rapid response and use of research-based industry best practices are why SERVPRO of Augusta South / Burke & Wilkes Counties delivers premium fire damage mitigation and remediation. Call us at (706) 843-1990 to schedule an evaluation immediately after the firefighters release your residence for restoration.

More about Thomson.

Let Our Crew Save Your Home In Thomson

10/17/2019 (Permalink)

living room cleaned and restored “Like it never even happened.”

Why Thomson Homeowners turn to SERVPRO Restoration Services when Property Damages get out of hand

The impact of a property disaster is not just a financial one. Many Thomson homeowners lose possessions that cannot be replaced as well as finding it difficult to maintain the commitments of their everyday life while repairs take place. SERVPRO of Augusta South / Burke & Wilkes Counties has an award-winning leadership team that can bring your property back to pre-damage condition before the disaster with little inconvenience to the homeowner. We specialize in restoration services related to fire, mold, water, and storm damages while operating with a restore over replace mentality that could salvage precious items or documents. Professional services begin with a quick phone call to our 24-hour emergency line.


Fire
There are many potential fire-hazard items in your home environment. Some are easy to spot, like open flames on the stove or a fireplace. Others may be harder to carry out regular maintenance on, these may include old wiring inside walls or faulty appliances and electrical equipment. Unfortunately, keeping on top of all fire hazards in the home is near impossible, which is why house fires do happen. The best insurance policy is to make sure you have a professional restoration service on hand to conduct the necessary repairs and limit losses.


The level of fire damage in your Thomson home can range from minor to moderate, to severe. However, the principle of restoring your home afterward remains the same. SERVPRO technicians are experts at preparing a damaged site for restoration services with a can-do attitude and a range of connections with third-party contractors and insurance adjusters. Our goal is to ensure you get your property back to its preloss condition so you can get back to your everyday life quickly.

 
The preparation of a job site can be an essential task in moderate to major losses. High-temperature fires can cause damage to the structure of your home that must be removed, repaired, or replaced to maintain the integrity and prevent persistent odors. SERVPRO technicians can remove and dispose of charred items in the home as well as perform light carpet cleaning, deodorization, and hazard neutralizing services to allow contractors to enter the site quickly. Often drying, cleaning, and controlling indoor atmosphere can save lots of expenses during home restoration in Thomson and could prevent permanent damages from occurring.


Water
The scale of loss water damage in your Thomson home depends on how quickly you remove the water, clean, and dry the property. The timeframe is especially essential when dealing with carpets, which can sustain permanent damages if wet for a period of seventy hours or more. Our local water restoration technicians (WRT) can perform the necessary steps to mitigate against further losses while providing thorough removal and drying services to the structural components of your property.


Carpets are naturally absorbent and become up to 50% weaker when wet. Thin fiber carpets may need to be floated- a process of detaching the affected material, drying underneath using an axial air mover, then replacing and cleaning it using professional-grade carpet cleaners. Thicker fibers can usually remain in place while SERVPRO technicians use a heavy water extractor, which both vacuums excess moisture into a storage tank and uses weight to squeeze excess moisture from the carpet itself.


Beneath the carpets in your Thomson home are carpet pads. These porous foam materials absorb water quickly and can break apart if moisture content levels get too high. SERVPRO can remove these pads, cutting them up into smaller pieces, then placing them into waterproof bags for disposal. Once your carpets are thoroughly dry and treated with anti-microbial chemicals, we can replace the carpet pads along with the carpet to make the damage seem “Like it never even happened.”


Storm
Hurricanes are among some of the most dangerous and destructive natural weather events to occur in the US. There are several preventative measures that SERVPRO recommends you take during storm seasons, including securing windows or doors, reinforcing garage doors, elevating valuables to upper floors, and putting in place flood barriers to prevent rushing water from entering your home. However, even with these measures in place, storm damage in your Thomson property can require professional loss recovery services.


Being ankle deep in water at three am in the morning can be overwhelming for even the most industrious of homeowners. SERVPRO operates out-of-hours restoration services for precisely this kind of emergency and can help to limit the losses sustained in your Thomson property. Leaving a situation like this overnight is a risk that could end up costing you permanent damages. We can arrive promptly to perform the necessary steps to prevent those damages, but you can assist by removing any small possessions to the upper levels of your home before our arrival.


Mitigating losses involves performing a series of steps that control damages until greater attention can be given to the affected area. Blocking furniture involves placing blocks underneath larger immovable items, like sofas, to raise them above the standing water level. This process also prevents dyes from running from wet fabrics and causing staining on carpets or flooring below. SERVPRO restoration services can then perform the water removal and drying tasks quickly without having to worry about permanent damages being sustained to your personal property.


Mold
The detection of mold in your property does not always require professional restoration services, although it is preferable given that microbial growth can be stubborn and keep returning without comprehensive remediation. Light mold growth around windows or walls may be possible to remove using household cleaning solutions and scrubbing with steel wool or other tenacious scouring materials. However, sometimes, mold damage in your Thomson home may be occurring inside the walls, not just on the surface level.


You can check for mold inside walls by using two methods. The first is to remove a section of drywall and inspect underneath- although you can risk damaging a water pipe or electrical wire, causing more hassle than it was worth. The recommended method is to smell electrical outlets in the home. These have direct access to your wall cavities, and you may notice a musty odor emanating from these areas of your Thomson home. If you do suspect mold inside walls, you must enlist professional restoration services as wall demolition may be needed to restore the home properly.


Drywall is a porous material and is often considered non-salvageable once an infestation has taken hold. SERVPRO can perform controlled demolitions of drywall to gain access to wall cavities and remediate mold issues. To prevent the spread of mold spores that can become airborne during demolition, we can create a containment area and apply negative air pressure during service. In large loss scenarios, dehumidifiers can be deployed to control humidity and prevent mold from germinating overnight.


SERVPRO of Augusta South / Burke & Wilkes Counties is a premier restoration service for when fire, mold, storm or water damages get out of hand. Contact us using our 24 hours operated call line at (706) 843-1990.

https://en.wikipedia.org/wiki/Thomson,_Georgia

Thomson Property Has a Water Loss? Just Call SERVPRO for Fast Restoration

8/6/2019 (Permalink)

SERVPRO on the Water Loss Scene! What a Relief that We Make House Calls in Thomson! Why Everyone Loves SERVPRO!

Why Advanced Training Helps SERVPRO Deal with All Classes of Water Damage in Your Thomson Home

You probably consider water loss incidents as either simple enough to handle on your own or too extensive, thus necessitating the involvement of a professional restorer. However, water damage can present some complexities beyond how big or small the entire incident is. The advanced training our water restoration technicians receive helps them deal with any class of water loss.

Water Intrusion Point
The incident that leads to water damage in your Thomson home can start at any point whether it is the roof, walls, or close to the floor. When focused on the volume of water spilled, it is easy to miss other crucial aspects of the loss, such as the intrusion point. High intrusion points can affect more materials, even when involving limited amounts of water. Such a case is likely to fall under class 3 water loss category in which the loss covers almost the entire area. In such situations, our SERVPRO technicians try to work fast to save more items.

Lead Time Before Discovery
In ideal situations, the restoration process should start immediately after the spill happens. However, if the home is unoccupied or the leak starts in a concealed section, some time might pass before discovery, thus delaying restoration. When time passes, the water can ruin materials with low permeance such as hardwood floors. Conventional restoration procedure might not reverse the damage left effectively. In such cases, our SERVPRO technicians take extra steps such as using drying chambers to control the drying rate of drying, thus minimizing chances of warping, buckling, and other permanent damages to the floorboards.

 Odors and Water Losses
After a water spill, additional problems such as odors or microbial growth can develop primarily if the stagnant water sits over extended periods. Odors can persist even after restorative cleaning because some odor particles penetrate deep into materials. Using equipment such as ULV foggers which atomize deodorizing agents, our SERVPRO technicians can eliminate stubborn odors.

To deal with water loss incidents conveniently, call SERVPRO of Augusta South / Burke & Wilkes Counties to help. You can reach us any time at (706) 843-1990. We’re Faster To Any Size Disaster.

Here you are

Thomson Property Owners Benefit from the Large Arsenal of SERVPRO Restoration Equipment

7/27/2019 (Permalink)

Need a Doctor of Restoration Services in Thomson? SERVPRO Makes House Calls!

Why SERVPRO Includes Air Scrubbers as Part of Our Water Damage Mitigation Equipment in Thomson

Leaky pipe joints and connections, appliances with old fittings, forgotten sinks that overflowed, and many other situations can leave damp areas inside your home in Thomson. During mitigation and restoration work, we use several different types of equipment that target specific features of your property, including the contents.

The increased presence of newly-activated microbes is why SERVPRO uses air scrubbers while mitigating and restoring homes in Thomson suffering from water damage. In addition to cleaning the air of these organic contaminants, the removal of ruined materials, carpets, and other activities can cause the amount of dust to increase inside your residence. This increase of indoor pollutants continues during the restoration process while our building services crew finishes the final touches to your home.

A significant portion of the dust created during mitigation comes from cutting materials away from their installation site and packaging them for easy removal. The tearing out of drywall means your home's air ends up with paper dust from the facing and backing sheets, as well as the gypsum itself. Paint dust can also become airborne. Sanding dried joint compound before painting also produces dust.

When our activities are likely to produce airborne debris, we also use vacuums equipped with HEPA filters to capture the particles before they degrade the indoor air quality. Carpets, especially those with water damage, can throw a large amount of dust, mites, dander, and broken carpet fibers into the air when we pull them and the padding underneath out. We often use plastic sheeting to build on-the-spot containment chambers inside the house we are mitigating. However, air scrubbers play a crucial role in keeping the air clean for us, and eventually, for your family. The HEPA filtration system can snare particulates as small as 0.3 microns, about 150 are needed to equal the width of a human hair. Pretty small!
 
Our SERVPRO technicians take a holistic approach regarding water damage mitigation; there is more to the service than just extracting water and removing the dampness. We ensure that the IAQ indoor air quality is within safe levels, unpleasant odors have been eliminated, and your contents and structure are safe and secure.

SERVPRO of Augusta South / Burke & Wilkes Counties also covers Waynesboro, Washington, and Wrens. Call us at (706) 843-1990 for the latest in technological advances that we put to work for all our water damage customers.

https://en.wikipedia.org/wiki/Thomson,_Georgia

When Your Augusta Home Has Water Damage Issues, Call Our Experts For Help!

6/7/2019 (Permalink)

Give our professionals a call anytime you need us at (706) 843-1990.

The Fast Solutions For Drying Your Augusta Home

We know that there are options for you when water loss incidents occur in your Augusta house. Many homeowners seek to correct these conditions on their own, ensuring that they do not have to waste time or money on professional restoration services. Unfortunately, with how quickly these effects can spread throughout your home, it soon becomes impossible to determine the full spread of these damages without sophisticated and advanced equipment like our professionals have.

It may not seem like a risk to allow moisture, saturation, and other water damage to persist in your Augusta residence, but it is. Our SERVPRO professionals have seen the damaging effects of water saturation on structural elements, construction materials, and the contents of properties. We can appreciate not only the vital need for fast drying of water damages but your need to have drying done thoroughly and efficiently.

Choosing SERVPRO is a wise decision because we invest our reputation into advanced and state-of-the-art equipment to help us overcome water loss incidents, but also to determine the spread of these effects to ensure that we have successfully removed excess moisture and potentially damaging conditions. We have multiple moisture content readers, including probing units, as well as infrared and thermal imagery cameras to identify moisture pockets in wall cavities, ceiling spaces, and into flooring.

We have multiple units that can efficiently dry your home as well. With our base units that are vital to every drying effort like our air movers and desiccant or Low Grain Refrigerant (LGR) dehumidifiers to our specialized equipment like our Injectidry system, drying mats, and weighted extractors, we have all of the tools to protect your property.

While there are many reasons that choosing our SERVPRO of Augusta South / Burke & Wilkes Counties team is a wise decision, to many homeowners it comes down to the equipment that we can offer to provide fast and cost-effective water restoration. Give our professionals a call anytime you need us at (706) 843-1990.

Click here for more about Augusta.

You Can Call Our Fire Damage Experts 24/7 To Restore Your Augusta Home To Pre-Damage Condition

4/25/2019 (Permalink)

SERVPRO of Augusta South / Burke & Wilkes Counties is available for disaster cleanup 24 hours a day, 7 days a week.

Cleaning Up Box Fan Fire Damage In An Augusta Home

As the Georgia summer draws ever closer, the weather is turning balmy and, while pleasant, it may be time to start breaking out fans to stay cool on warm, sunny days. When your trusty old box fan overheats and catches fire in your living room, however, it can leave you with more to worry about than just keeping your home from heating up during the summer.

If an overheated box fan has caused fire damage in your Augusta residence, certified SERVPRO technicians stand ready to assist you. We’re Faster to Any Size Disaster, and strive to restore your home to its preloss condition. Both SERVPRO employees and franchise owners undertake extensive training and educational programs that cover fire and water damage restoration, as well as carpet and upholstery cleaning. These programs ensure that every SERVPRO technician and franchise owner knows the ins and outs of all kinds of residential and commercial disasters and how to mitigate damage from them.

When SERVPRO technicians come to assess the damage, the first step is to clean up soot and residues left over from the fire. When electronic appliances burn, the plastics and rubbers can melt and create hard-to-clean stains that require thorough scrubbing with EPA-registered cleaners to eliminate.

After cleaning, our team can use an Ultra Low Volume wet fogger to deodorize your living space. This piece of equipment emits a mist of deodorant particles that are 8 to 15 microns in size to penetrate areas affected by odor-causing residues. Hand pump sprayers can directly deodorize porous surfaces with deodorizing chemicals emitted at 50 psi. This approach is useful for spots of carpet that were particularly charred by fire.

SERVPRO of Augusta South / Burke & Wilkes Counties is available for disaster cleanup 24 hours a day, 7 days a week. If you need our services to clean up after disaster strikes in your home, give us a call today at (706) 843-1990, and we can ensure that home is restored. “Like it never even happened.”

Click here for more about Augusta.