Recent Why SERVPRO Posts

Finding a Quality Restoration Company

6/6/2023 (Permalink)

Experiencing significant damage to your home can be a traumatic event, even for those who are prepared for it; however, a lot of the time, no one ever really is. Not only are you dealing with physical damage, but there is also the unanticipated emotional toil that comes along with seeing your home and precious keepsakes damaged. That is why finding a reliable restoration company that is sensitive to your needs is key.

Tips for Finding the Best Restoration Company

  1. Read Reviews Online

Getting an unbiased opinion of people that have gone through something similar will always be helpful. Try checking out Google, Yelp, and local neighborhood apps.

  1. Licensed and Insured

Arguably this is the most important tip because accidents can happen. If an accident happens on your property, if the company is not properly licensed or insured, you may be held liable.

  1. Ask your Friends and Family

While looking at reviews is helpful, speaking with family and friends that you trust is also a good resource.

  1. Experience

After speaking with your insurance, you should seek out a company that has a history and successful reputation of working on property claims.

  1. Expertise

While it may seem like a good idea to call the builders of your home when something goes wrong, seasoned restoration companies are the experts when it comes to damages. Restoration contractors also fully understand the claim process, which is critical during any type of loss.  

SERVPRO® of Augusta South / Wilkes & Burke Counties is a local, highly rated, and top-quality restoration company.  If you experience water, fire, storm, or mold damage, we are the one-stop shop to call at 706-843-1990 for all your restoration needs.

SERVPRO®’s Content Restoration & Management

6/6/2023 (Permalink)

In the restoration industry, we have witnessed the devastating extent fire, mold, and water damage can have on a home. Even more than that, SERVPRO® can attest to the fact that the destruction is not just limited to the structure alone. Unfortunately, sentimental items, keepsakes, and antique furniture are often affected during those unanticipated catastrophes. Not to worry though, SERVPRO® is “Here to help.®”

Our experienced technicians are trained to be able to recognize when damaged belongings can be salvaged, cleaned, and restored. During such an emotional time, our team takes the utmost care when handling our clients’ personal effects and can provide content restoration as well as storage during mitigation for:

  • Soft goods and clothing (textiles)
  • Books and documents
  • Hardgoods
  • Artwork and collectibles

SERVPRO® of Augusta is prepared to help 24/7/365 in the event of any type of emergency. Contact us at 706-750-0200 for professional and immediate assistance for the unexpected disasters that affect your home and precious keepsakes.

SERVPRO® Can Eliminate Pet Odors

6/7/2022 (Permalink)

Don’t Be Embarrassed!

Is fear of lingering odors from pet dander and waste holding you back from hosting a movie night with friends and family? Have rodents or other pest animals entered into your home, leaving a not-so-pleasant scent behind? Are you at your wit’s end trying to clean up after those smells? You do not have to put up with these pesky, annoying, and embarrassing odors any longer, SERVPRO® is “Here to help.®”

The Importance of Pet Odor Removal Services

If you’re living with any type of fur covered animal, you will likely recognize that there is some type of odor to your pet. Unfortunately, many people live with pets and don’t realize they have a pet odor problem until they leave for vacation and come back, or id a guest mentions the odor. Living with odors, people can often become immune to them and no longer seem to notice them. This is known as “odor blindness” which can be embarrassing to be confronted with.

Our SERVPRO® professionals are trained in services that can eliminate strong odors with the use of our equipment and product. We will remove unpleasant and potentially harmful at the source, without harming your children or pets. From pet dander, fur, to urine deposits, we can handle all sorts of odor causing problems in your home, giving you cleaner air to breathe.

Feeling fed up with pet odors in your home? SERVPRO® of Augusta South / Wilkes & Burke Counties can help eliminate the problem! Give us a call at 706-843-1990 to schedule an inspection today.

Happy Father’s Day from SERVPRO®

6/7/2022 (Permalink)

Father’s Day is coming up on Sunday, June 19th! It is a chance to celebrate the men in your life, whether it be your actual father, father-figures, and other paternal bonds, honoring all that fatherhood entails. It is annually celebrated on the third Sunday in June.


To complement Mother’s Day, Father’s Day was inaugurated during the 20th century of the United States. It was founded in Spokane, Washington at the YMCA by Sonora Smart Dodd in 1910. It was first celebrated on June 19, 1910 – the same date it is this year! Her father, William Jackson Smart, was a Civil War veteran and was a single parent that took care of six children. After hearing sermon about Anna Jarvis’ Mother’s Day at Central Methodist Episcopal Church in 1909, she became motivated to have a similar holiday that honors fatherhood. Originally, she suggested June 5th, her father’s birthday, the pastors, however, did not have time to prepare their sermons, and such the celebration was deferred to the third Sunday in June.

Unfortunately, the new holiday did not have much success initially. In 1913, a bill to accord national recognition of the holiday was introduced to Congress. Three years later, President Woodrow Wilson went to Spokane to speak in a Father’s Day celebration, and wanted to make it official. However, Congress resisted, fearing that it would become commercialized. In 1924, President Calvin Coolidge recommended that the day be observed by the nation, but stopped short of issuing a national proclamation, as two earlier attempts had been thwarted by Congress. In the year 1957, Maine Senator Margaret Chase Smith wrote a proposal that accused Congress of ignoring fathers for 40 years while honoring mothers, thus singling out just one of the two parents. President Lyndon B. Johnson issued the first presidential proclamation honoring fathers in 1966. Six years later, the day was made a permanent holiday when President Richard Nixon signed it into law in 1972.

Don’t let the grill get out of control this year for Father’s Day! But, if it does happen, SERVPRO® of Augusta South / Wilkes & Burke Counties is the one to call! Contact us at 706-843-1990, we are always ready to help.

Peace Officers Memorial Day and National Police Week

5/10/2022 (Permalink)


In 1962 President John F. Kennedy issued a declaration for Peace Officers Memorial Day to be observed annually on May 15th, and the week of the 15th would be recognized as National Police Week. It pays tribute to the local, state, and federal peace officers who have died or disabled in the line of duty. President Bill Clinton would later make an amendment through Public Law 103-322 that directed the U.S. flag be flown at half-staff to honor the day of May 15th. The event is sponsored by the National Fraternal Order of Police (FOP) and it is implemented by the FOP Memorial Committee. The day honors fallen Officers across the nation and offers support to their surviving family members and officers.

How to Observe the Holiday

There are many ways organizations, private citizens, and government agencies can observe the holiday. The most common way is flying American flags at half-staff in memory of fallen officers. The National Law Enforcement Officers Memorial wall in Washington, D.C. features the names of more than 22,000 law enforcement officers (LEO) who have fallen in the line of duty.  Other events during National Police Week include an annual Blue Mass, Candlelight Vigil, Wreath Laying Ceremony, National Police Survivors Conference, Honor Guar Competition, and the Emerald Society & Pipe March Band and Service. The events normally draw in about 25,000 to 4,000 LEOs, their families, and other visitors. If you are posting on social media, please use: #PeaceOfficersMemorialDay.

Don’t forget to celebrate and thank your local Police Officers! SERVPRO® of Augusta South / Wilkes & Burke Counties wants to recognize these everyday heroes – thank you for your service!

Thank You Firefighters of Augusta!

5/4/2022 (Permalink)

This May 4th, the world celebrates International Firefighters’ Day. It is a day to thank the local firefighters for all that they do and to remember those that have laid down their lives for the sake of the safety of their community.  May 4th was designated for this honor when in 1999, a wildfire occurred in Victoria, Australia, tragically taking the lives of five firefighters. National Fallen Firefighters Foundation (NFFF) is encouraging members of the community to take place this year, below are some of their recommendations!

Shine Your Light for Firefighters

The NFFF is asking the public to light their homes in “red” to celebrate International Firefighters’ Day and share with them on social media by using the hashtag: “#Shine4Firefighters”. If you see any buildings, bridges, and landmarks across the country, please share those photos as well! They are anticipating to beautiful red lights from the Philadelphia International Airport, the Navy Pier in Chicago, and the Helmsley Building in New York City to show their support.

Share a Thank a Firefighter Art

Another thing you or you child can do to show your support is make a card for the local firefighter station. A simple thing such as this can truly brighten someone’s day. NFFF has invited people to draw, color, and share your work with them by emailing a photo of your artwork to and if you are posting them to social media, please use the hashtag: “WeThankFFs”.

SERVPRO® of Augusta South / Wilkes & Burke Counties would like to thank the tremendous efforts of our local fire departments, as wells firefighters across the world. Your strength and bravery do not go unnoticed!

SERVPRO® of Augusta South Wants You to be Safe!

5/4/2022 (Permalink)

An Emergency Can Happen at Any Time

As emergency service responders, we have witnessed the tremendous toll an unexpected disaster can have on a household. Due to that, we have come to be well versed on the steps people can and should take to be prepared in the face of a catastrophe. Our biggest recommendation is to create disaster kit ready to go.  

Disaster Supplies Kit

It is recommended that a household should have at least one kit prepared in the even of an emergency, below are some items that can be vital to pack:

  • One gallon of water per person for several days’ worth – for drinking and sanitization.
  • Several days’ worth of non-perishable food.
  • Battery powered radio and a NOAA Weather radio with tone alert.
  • Two flashlights and batteries.
  • First aid kit.
  • Extra batteries.
  • Whistle to signal for help.
  • Dust mask to help filter contaminated air.
  • Moist towelettes, garbage bags, and plastic ties for personal sanitation.
  • Plastic sheeting and duct tape in case sheltering in place.
  • Tools like wrenches or pliers to turn off utilities.
  • Manual can opener.
  • Local maps.
  • Cellphones with chargers and extra batter backups or battery banks.
  • Prescription medications.
  • Non-prescription medications.
  • Prescription glasses and contact lenses.
  • Infant formulas, bottles, diapers, wipes, and diaper rash cream.
  • Pet food and extra water
  • Cash, checks, or traveler’s checks
  • Important family documents such as copies of insurance policies, identification, bank records, saved electronically or in a waterproof, portable container.
  • Fire extinguisher.
  • Sleeping bags or warm blankets for each person.
  • Matches in waterproof container.
  • Feminine supplies and personal hygiene items.
  • Mess kits, paper cups, paper towels, and plastic utensils.
  • Paper and pencil.
  • Books, games, puzzles, or other activities for children.

Maintain Your Kit

Once you have assembled your kit, it is important to maintain it regularly. You can do this by following these tips:

  • Store boxed food in tightly closed plastic or metal containers.
  • Keep canned food in a cool, dry location.
  • Regularly replaced expired items as needed.
  • Re-evaluate your needs every year and update the kits accordingly.

Kit Storage Locations

Since a disaster can occur anywhere, we recommend creating multiple kits. Preparing supplies for home, work, and vehicles is the best course of action to always keep you safe.

  • Home: Keep the kit in a designated place and have in ready to go in a pinch. Ensure that all member of the household is aware of its importance and location.
  • Vehicles: In the event of getting stranded, it is good to have an emergency kit in your car.
  • Work: There may come for a time where you need to shelter at work for at least 24 hours. Your work kit should include food, water, medicine, and comfortable walking shoes that can be stored in a “grab and go” bag.

If you find yourself in need of water or damage repair, SERVPRO® of Augusta South / Wilkes & Burke Counties is ready and available to help in your time of need. You can contact us at (706) 843-1990.

Suspect Mold? SERVPRO® Can Help!

4/14/2022 (Permalink)

Mold, Safety and Sources

When mold starts to invade your home, dealing with the problem quickly and safely should be a priority. It can take less than 72 hours for mold to spread throughout your home, which may result in damage to your property. SERVPRO® responds quickly to your call to assess your situation. SERVPRO® professionals use advanced equipment and experience in mold mitigation to determine the water source of your mold problem. Then, we’ll work with you in the cleanup and restoration process with as little disruption to your family as possible.

Recurring Black Filters?

Are darkened, black air filters are a consistent problem? This could be from mold, candle soot, or other issues with the ducts. SERVPRO® has the capability and knowledge to assess your ducts, filters, and environment to help determine factors causing frequent filter issues. In addition to identifying issues, our team of experts can properly mitigate the issue(s) at hand and prevent further problems. Also, we can conduct air quality testing to help identifying the sources of microbes and darkened filters. One commonly misdiagnosed issue is candle soot. Consistent candle burning may waft soot towards the air filter can increase the frequency of needing to change your air filter if the candle is too close to the duct returns. To properly track how often filters are needed to be changed, start by writing the date of install on the new filter, this will help track the frequency.

What to do With Potential Mold Until Help Arrives

What to Do:

  • Turn off the HVAC system, fans of other air moving equipment you have in your home.
  • Restrict access to the area for pets, kids, and yourself. If the mold is contained in one room or an area that has a door, this helps to contain the potential mold threat.
  • Attempt to determine the source, such as leaking water to help stop the continued mold affects.

What Not to Do:

  • Do not touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • If you find the area wet, do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold growth.
  • Do not paint over it.

Need professional help? Call SERVPRO® of Augusta South / Burke & Wilkes Counties for help at 706-843-1990. Our team is always ready to help rid your home of any threats. We are available 24/7/365 for immediate emergency help.

Plumbing Overflow Led to Water All Over My South Augusta Home

3/31/2022 (Permalink)

SERVPRO air movers placed around affected wet areas on floor SERVPRO water drying equipment placed around affected wet areas to dry water

What Are the First Steps to Do After Water Damage? 

Water emergencies are always sudden and take you by surprise. That is why SERVPRO of Augusta® has comprised a ‘Water Damage Preparedness List’ to help you get on track until professionals can arrive. Naturally, the first thing to do after a water loss is to figure out where the source of the water is coming from. If you cannot pinpoint the source, turn off your home’s main water supply until a professional can come examine the issue. Make sure you turn off any circuit breakers near where the water is collecting. You may begin excess water cleanup by mopping up as much water as possible.  

Next, contact your insurance agent. In most cases residential water damage is covered by homeowners' insurance. Speak to your agent to confirm your coverage and have them schedule an appointment to assess your home's loss. Your agent will likely suggest a water restoration company, such as SERVPRO, to help with clean-up, restoration, and reconstruction. 

How Can SERVPRO Help After a Water Damage Loss?  

SERVPRO has been an industry leading franchise for well over 50 years. What you can expect from your local SERVPRO is a timely, well-equipped team to lead you and your home back to preloss condition. Our crew will come out and assess the severity of damage to your home, explaining to you the extent of the damage and our plan of action so that you understand what is happening every step of the way.  

SERVPRO of Augusta uses a 1-4-8 system, this system ensures that restoring your home to preloss condition in a timely manner is a big to-do on our list. But what does 1-4-8 mean exactly? 

1st hour: Within the first hour of initial contact our office team is gathering all information from you that’s been provided and assembling a crew to come out to your home. 

4th hour: Within four hours of initial notification of loss, our SERVPRO professionals have gathered a scope of work at your property and are preparing to begin cleanup. 

8th hour: Within 8 hours of loss, our crew members have placed necessary drying and cleanup materials and have begun to make that water damage "Like it never even happened."  

Ready To Get That Water Cleaned Up and Have Your Household Back to Normal? Give SERVPRO of Augusta a call at 706-841-1990 to schedule a consultation today!  

The History of St. Patrick’s Day

3/9/2022 (Permalink)

All About the Holiday

St. Patrick’s Day is celebrated every year on March 17th. The holiday signifies the importance of the loss of Saint Patrick, the patron saint of Ireland and their national apostle. The Irish have celebrated this holiday for over 1,000 years. St. Patrick’s Day falls during the Christian season of Lent, and many Irish families traditionally attend church in the morning and celebrate in the afternoon. Lent practices such as abstaining from eating meat would be waived, people would spend the day dancing, drinking and feasting on traditional Irish dishes such as bacon and cabbage.

Saint Patrick was born in Roman Britain, where he was kidnapped and brought to Ireland as a slave at 16 years old. Later in life he escaped bondage, but eventually returned to Ireland and was accredited for bringing Christianity to the people there. One of the most known legends about St. Patrick is how he explained the ‘Holy Trinity’ (God, Jesus, and the Holy Spirit) using the three leaves of a shamrock, which is an Irish clover.

Fun Fact: More than 100 St. Patrick’s Day parades are held across the United States, with Boston and New York hosting the largest celebrations.

When St. Patrick’s Day Celebrations First Began

People in Ireland have been observing the Roman Catholic feast day of St. Patrick since the ninth or tenth century. Surprisingly, the first St. Patrick’s Day parade didn’t take place in Ireland, it happened in America. According to national records, a St. Patty’s Day parade was held on March 17, 1601, in a Spanish colony now known as St. Augustine, Florida. More than a century later, Irish soldiers serving in the English military marched in New York City on March 17, 1772, in honor of the patron saint.

Over the next 40 years, Irish patriotism among U.S. immigrants became more popular, prompting the rise of the ‘Irish Aid’ societies such as the ‘Friendly Sons of Saint Patrick’ and the ‘Hibernian Society’. Each group would hold annual parades featuring bagpipes and drums.

In 1848, New York Irish Aid societies decided to unite the parades to form one official New York City's St. Patrick’s Day parade. Today, that parade is the world’s oldest civilian parade and the largest that takes place in the U.S., with over 150,000 participants each year. Nearly 3 million people line the 1.5 mile parade route each year to watch the procession, which is a little over 5 hours long.

Fun Fact: When the great Potato Famine hit Ireland in 1845, around 1 million Irish Catholics began coming into America to escape starvation.

Leprechauns and St. Patrick's Day Celebrations Around the Globe

One popular icon of the holiday is the leprechaun. The Irish name for these figures is ‘lobaircin’ meaning “small bodied fellow”. The Irish people's belief in leprechauns originates from the Celtic folklore surrounding fairies. According to legend, fairies are tiny men and women who could use their magical powers to serve good or evil. In Celtic folktales, leprechauns were cranky souls, responsible for mending the shoes of the other fairies. To celebrate the holiday, many people dress up as the wily fairies on St. Patrick’s Day as a part of the festivities.

Today people of all backgrounds and ethnicities celebrate St. Patrick’s Day, especially in the U.S. Although the largest celebrations take place in America, countries such as Ireland, Japan, and Russia have extravagant celebrations as well. In Modern day Ireland, St. Patrick’s Day has traditionally been known as a religious holiday. Up until the 1970s, Irish law dictated that all pubs be closed on March 17th. Today, the Irish government uses interest in the holiday to ramp up tourism to showcase Irish culture to the rest of the world.

Green Isn’t Just for St. Patrick’s Day, at SERVPRO® We Rock it All Year Round! We are Here to Help® 24/7/365, give us a call 706-843-1990 today.

Burke County is Rich with History and Holiday Spirit

11/30/2021 (Permalink)

Tall brick building structure, the historical Burke County courthouse Need water damage help this season from SERVPRO? call our team for expert advice and help at 706-843-1990.

Burke County Then and Now

Records indicate that Burke County, Georgia has an extensive history as the area was first established in 1777. After its founding, the county was named after writer, defender of the colonies, and Parliament member, Edmund Burke. With growth in population and an establishment of commerce and infrastructure, Burke County continues to thrive. In present day, Burke County’s history is still acknowledged and celebrated. The celebration of Burke’s history rings even louder during the holidays.

Christmas Celebrations Spotlight Burke History

Christmas celebrations for Burke County and the surrounding are already kicked off for this holiday season. Patrons can plan to participate in many CSRA holiday functions, and one event in Burke County is gaining attention – Christmas on Liberty Square.

On December 3rd, Christmas on Liberty Square starts the celebration at the historic courthouse where a guest speaker will signal the beginning ceremony, and activities will proceed. Activities are available for all ages and cater to many different interests. Caroling, food trucks, and a visit from Santa can be expected. Additionally, to spotlight small businesses, many of Burke’s local businesses are participating in holiday themed crafts, activities, and engaging patrons to showcase their services and products. Lastly, a laser light show will begin to conclude festivities at 8 p.m.

Growth in Burke

With growth in population in the Burke County area and a sprawling infrastructure, SERVPRO® of Augusta South / Wilkes & Buke Counties will offer Emergency Ready Plans. What is an Emergency Ready Plan (ERP)? ERPs are emergency plans tailored to your commercial property such as school, office building, and hospital, that help to mitigate the risks during an emergency. For example, should your building have an emergency water damage from a toilet overflow, your ERP will direct you to how to turn off the water and stop excess water from ruining your building.

Helping create an ERP for your building, is SERVPRO’s step towards making it "Like it never even happened." Simply by trying to prevent initial damages.

Have you experienced a Water Damage? Call our team for help at 706-843-1990. Our teams are always ready to answer your call for emergency water damage help!

Safe Halloween Fun in Thomson

10/1/2021 (Permalink)

The History of Halloween

Halloween is a Nationally recognized holiday that occurs every year on October 31st, which falls on a Sunday this year. The tradition began as the ancient Celtic festival Samhain where people would light bonfires and wear costumes to ward off ghosts.

In the early eighth century Pope Gregory III designated November 1st as a day to honor all saints. “All Saints Day” adopted some of the same traditions as Samhain. The evening prior was known as ‘All Hallows Eve’, and then later renamed Halloween. As centuries passed, Halloween evolved into a day of fun activities for all ages, such as trick-or-treating, carving jack-o-lanterns, and dressing up in favorite costumes.

  • Did you know? Each year more than 29 million people will buy Halloween costumes for their pets.

A Deeper Dive into The Festival of Samhain

Halloween’s origins date back to about 2,000 years ago when Celtic people who lived in modern day Ireland, the U.K. and northern France celebrated their new year every November 1st. That date marked the end of summer and harvest and the beginning of dark, and harsh winters which they associated with death. The Celtic people believed that the night before the boundary between the world of the dead and the living became blurred and accessible. On the night of October 31st, it was believed that ghosts of their loved ones returned to earth.

Adding to the frustration of believing that this caused crop failure, the Celts believed that the presence of the spirits made it easier for Druids (Celtic priests) to predict the future. These “prophecies” gave them hope and comfort to hold onto during the long winters. 

To celebrate the event, Druids built huge sacrificial bonfires and wore costumes made of animal skins. When the celebration was over, they re-lit their hearth fires which were extinguished earlier in the evening after the sacred bonfire burned out.

  • Did you know? One quarter of all candy sold yearly in the U.S. is purchased for Halloween trick-or-treaters and parties.

Halloween Comes To America

Halloween was not celebrated in colonial New England due to the Protestants strict religious beliefs. Halloween was more commonly celebrated in Maryland and the southern colonies. Colonial Halloween festivities featured tales of ghosts and creation of mischief amongst neighbors.

By the 18th century, autumn festivals were common, but Halloween itself wasn’t widely celebrated. Towards the beginning of the 19th century, America had an increase in new immigrants, particularly Irish immigrants. These Irish immigrants helped popularize Halloween nationally.

Halloween As We Know It

By the 1920s and 30s Halloween had become a widely celebrated community focused holiday. This featured parades and town-wide parties and festivals. Around the 1950s Halloween began to be commercialized and targeted more towards children. Due to the huge increase in population due to the baby boom, parties moved from community centers to in classrooms or homes, where it was easier to accommodate the large numbers of children. Between 1920-1950 the activity of trick-or-treating was widely practiced, as it was an inexpensive way to celebrate with the community and also used as a bribe to keep neighborhood kids from playing tricks on people.

All this history is what made Halloween the American tradition that is known today. Annually Americans spend $6 billion on Halloween and it is the countries second largest commercial holiday following Christmas.

What to Remember This Year

Hopefully no tricks will be played to cause a n accidental fire, and party or jack-o-lantern candles are not left unattended. Should you experience a Halloween fire damage, give our team a call for help at 706-843-1990. We work 24/7 - 365 to help to make it "Like it never even happened."®

How SERVPRO® Helps Make Burke County Disasters Like it never even happened.

8/23/2021 (Permalink)

SERVPRO crew member on orange ladder removing wet ceiling pieces after a water damage. SERVPRO Crews help to remove wet and damaged ceiling after a major water loss.


Call our team at 706-843-1990. When storm instances such as flooding, tornadoes and hurricanes hit our Burke County area, SERVPRO® of Augusta South / Burke & Wilkes Counties is ready to answer the call. Our crews are only seconds away from being mobilized to your emergency.

Signs You Need SERVPRO Services

Having awareness of the current state of your property is vital. Knowing the current state of your property helps to determine any current structural issues that need to be addressed. This method of performing routine checks on your property helps in identifying structural issues that may have transpired due to a storm, fire or water damage incident. SERVPRO® can help with various structural issues such as fire damage, including soot residue and lingering smoke smells. Additionally, our crews have high capability of knowledge and training to carry out priority response measures in place for water damages such as a toilet overflows, burst pipes and/or flood damage.

Think you need SERVPRO® services? Here are key signs you should call for expert advice and action on your property’s current state.

  • Standing water in your crawlspace.
  • Flood water has entered from under your exterior doorways.
  • Flooring in your home has shown signs of buckling, indicating moisture in your crawlspace.
  • Mold growth has been identified on sheet rock, crawlspace, or behind wallpaper.
  • A sewage incident that has occurred.
  • Lingering smoke smells after a house fire.
  • And more . . .

What SERVPRO® Can Do to Help

SERVPRO® crews are disaster experts. As leaders in our industry of Fire & Water Cleanup and Restoration, we aim to mitigate structural issues caused by the unforeseeable. Our expertly trained crews under IICRC certification help to make a disastrous situation "Like it never even happened."®

Need to schedule a crew for water damage help Burke County? Call our office team at 706-843-1990 today.

Who to Call for Fire Restoration Help? Make Your Call to SERVPRO

6/2/2021 (Permalink)

Fire Technician using a cleaning dry sponge on the ceiling to prep for repainting Pictured: A SERVPRO® Technician uses a dry cleaning sponge on the ceiling in preparation for paint.

Who to Call for Fire Restoration Help – Make the Call to SERVPRO

House fires in Waynesboro can occur for a multitude of reasons - Kitchens often being the source after recipes go wrong. Being experts in our industry, our crews are always available to help clean up the mess left behind. No matter the cause, know that SERVPRO® crews are equipped with industry-leading equipment and processes to restore your home to preloss condition. Our in-house restoration team helps to mitigate not only fire damage, but also the headache that could have accompanied the restoration process.

Right Equipment for the Job

Having the right equipment to accomplish the task of fire restoration is vital. At SERVPRO® of Augusta South / Burke & Wilkes Counties we accomplish the job with the aid of the most advanced equipment our industry offers. For example, our teams deploy Air Scrubbers to each fire restoration job we acquire. We deploy the Air Scrubbers to accomplish a full-air exchange through using HEPA Air Filters while simultaneously refilter with clean, smoke odor-free air. An Air Scrubbers goal is to promote a safe, smoke odor-free environment for your home or business while our crews conduct the SERVPRO® process to restore your home’s structure and contents.

Attacking Smoke Odors at the Source

Our teams understand that by cleaning soot at the source, smoke odors will not linger. We are equipped with SERVPRO® products manufactured by SERVPRO®. Our products are safe for in-home use around children and pets and are effective in removing soot and smoke. Through our Wash, Rinse, Dry process our teams are a capable of restoring every home or business, of any size disaster. Our products achieve the stage of prepping for re-painting after a fire. Because the science behind cleaning a home or business affected from a fire can be complex, all fire restoration technicians undergo rigorous training at Institute of Inspection Cleaning and Restoration Certification (IICRC).

Want to Learn More About the SERVPRO® Process? Explore our website for Fire Restoration by Selecting This Quick Link Here! Or, call our office at (706) 843-1990.

Should Property Owners Handle Fire Damage in their Augusta Home After a Small Manageable Fire?

5/24/2021 (Permalink)

smoke and soot on white kitchen cabinets, ceiling, wall, and floor Cleaning soot and smoke are not DIY projects. SERVPRO can handle all of your fire damage restoration needs.

They Should Let Reliable Restorers Like SERVPRO Handle Fire Damage in their Augusta Property to Avoid Expensive Repairs 

The consequences of fire damage can go far beyond what is apparent on the surface. Smoke can permeate different surfaces and of your home. Therefore, it is vital to hire professional restorers like SERVPRO to get your home to its pre-fire state.

Where do SERVPRO restorers begin?

We start with an exhaustive inspection to determine the best way to approach fire damage restoration in your Augusta home. We inspect every surface, including the hard-to-reach areas using an advanced estimator’s test kit. Our technicians can use:

  • Dry cleaning sponges 
  • Steel wool
  • Personal protective gear 

Soot is a highly acidic byproduct of combustion. If not removed properly, it can corrode metal and discolor glass, plastic, vinyl, and cloth. After evaluating your property, we separate salvageable items from unsalvageable contents. We can take salvageable items to our workshops until the restoration process is complete.

After a thorough assessment, we begin cleaning the affected area. Our restorers use unique but approved products to clean various surfaces. Since smoke and soot residues can settle on your ceiling, we can use the wall and all surface cleaner to clean your wooden furniture and ceiling. The primary target would be to eliminate all soot. 

Fire damage may take time for its effects to be visible. Contact SERVPRO of Augusta South / Burke and Wilkes Counties to avoid costly repairs. Call us today at (706) 843-1990. We’re Faster To Any Size Disaster.

How Can SERVPRO Help with Mold Removal in Augusta Homes?

5/11/2021 (Permalink)

mold damage on ceiling and walls Mold damage can occur in high traffic areas or in places like the attic. Inspect your home often for signs of mold.

With Efficient Removal Strategies, We Can Eliminate Active Colonization in Augusta Properties

Choosing professional mold damage remediation services can help get your home back to being a safe place. Mold exposure can cause health effects, requiring a fast response by experienced remediators. Other obstacles that our team must address after mold damage include:

  • Damaged areas
  • Mold colonization
  • Overwhelming odors
  • Damp/moist conditions
  • Structural weaknesses

What Are the Best Methods to Remove Black Mold? 

Black mold removal or microbial growth in the attic is not uncommon for homes following storm damages and poorly managed water damage incidents. Attic mold removal and remediation in Augusta rely first on surface treatment strategies like antimicrobial cleaning and abrasive dry ice blasting. Controlled demolition can help when these initial options are ineffective.

When mold damage and its inevitable destructive presence impact your home or business, our SERVPRO of Augusta South / Burke & Wilkes Counties team can help make it “Like it never even happened.” We are with you through the entire restoration process, beginning with a phone call to (706) 843-1990.

SERVPRO of Augusta South helps to Re-Open Evans Businesses Safely

5/3/2021 (Permalink)

CSC Logo - Here to Help SERVPRO is always Here to Help. ®

Business Re-opening? We can Help!

As Thomson businesses continue to join the community through participating in soft re-openings, the responsibility to re-open safely lingers. SERVPRO of Augusta South performs as a critical part in successful, safe re-openings with the implementation of our Certified: SERVPRO Cleaned program. The Certified: SERVPRO Cleaned program enforces the cautionary approach to COVID-19 response while providing peace of mind to staff and customers.

Our knowledgeable crew chiefs and technicians have been certified to restore homes and businesses from water, fire, storm, biohazard, storm, and mold issues for many years. Now, as an extension of expertise, SERVPRO offers the CSC Program as a means to restore your property from the threat of COVID-19. SERVPRO of Augusta South crews are equipped with industry leading equipment and training necessary to provide the best service for disinfection servicing.

Is SERVPRO CSC Program Right for Your Business?

If you are concerned that your business might need disinfection servicing as a preventative method, we are Here to Help. ® Our crews can quickly assess the needs of your business and provide you with a tailored cleaning option for your business including, but not limited to:

  • Preventative cleaning for this virus (one-time or repetitive plans)
  • HVAC cleaning
  • Carpet cleaning
  • Mold and other microbial remediation
  • Deodorization
  • Advice concerning your cleaning needs.

3’s – Consult, Clean, Certify

SERVPRO’s Consult, Clean, Certify method helps to recognize the need of your business. The 3 C’s method is ideal for businesses hoping to re-open safely and identify with other businesses that have selected a higher standard of clean to protect against Coronavirus.

  • Consult – Every business is different, which is why we will tailor a disinfection plan that meets the exact needs of your business. Consulting helps to determine the level of interaction your business space experiences with outside factors such as size of space, amount of high-frequency touch points and foot traffic.
  • Clean – This is the process your business will undergo for each disinfection service through protocols set forth by the CDC. Processes include cleaning of high-touch surfaces, cleaning of equipment, tools, and supplies within the workspace, and disposal of hazardous materials. Our response to confirmed cases of COVID-19 will be handled on a Priority Response basis.
  • Certify – After your business has been “Certified: SERVPRO Cleaned,” we will equip you with collaterals to identify that you have selected a higher standard of clean through the CSCS program.

If you would like to learn more and how the CSC Program can help your business, Call us for an estimate! We are available 24/7/365, in the Thomson area at 706-843-1990.

SERVPRO of Augusta South helps to Re-Open Evans Businesses Safely

5/3/2021 (Permalink)

CSC Logo - Here to Help SERVPRO is always Here to Help. ®

Business Re-opening? We can Help!

As Thomson businesses continue to join the community through participating in soft re-openings, the responsibility to re-open safely lingers. SERVPRO of Augusta South performs as a critical part in successful, safe re-openings with the implementation of our Certified: SERVPRO Cleaned program. The Certified: SERVPRO Cleaned program enforces the cautionary approach to COVID-19 response while providing peace of mind to staff and customers.

Our knowledgeable crew chiefs and technicians have been certified to restore homes and businesses from water, fire, storm, biohazard, storm, and mold issues for many years. Now, as an extension of expertise, SERVPRO offers the CSC Program as a means to restore your property from the threat of COVID-19. SERVPRO of Augusta South crews are equipped with industry leading equipment and training necessary to provide the best service for disinfection servicing.

Is SERVPRO CSC Program Right for Your Business?

If you are concerned that your business might need disinfection servicing as a preventative method, we are Here to Help. ® Our crews can quickly assess the needs of your business and provide you with a tailored cleaning option for your business including, but not limited to:

  • Preventative cleaning for this virus (one-time or repetitive plans)
  • HVAC cleaning
  • Carpet cleaning
  • Mold and other microbial remediation
  • Deodorization
  • Advice concerning your cleaning needs.

3’s – Consult, Clean, Certify

SERVPRO’s Consult, Clean, Certify method helps to recognize the need of your business. The 3 C’s method is ideal for businesses hoping to re-open safely and identify with other businesses that have selected a higher standard of clean to protect against Coronavirus.

  • Consult – Every business is different, which is why we will tailor a disinfection plan that meets the exact needs of your business. Consulting helps to determine the level of interaction your business space experiences with outside factors such as size of space, amount of high-frequency touch points and foot traffic.
  • Clean – This is the process your business will undergo for each disinfection service through protocols set forth by the CDC. Processes include cleaning of high-touch surfaces, cleaning of equipment, tools, and supplies within the workspace, and disposal of hazardous materials. Our response to confirmed cases of COVID-19 will be handled on a Priority Response basis.
  • Certify – After your business has been “Certified: SERVPRO Cleaned,” we will equip you with collaterals to identify that you have selected a higher standard of clean through the CSCS program.

If you would like to learn more and how the CSC Program can help your business, Call us for an estimate! We are available 24/7/365, in the Thomson area at 706-843-1990.

How Do Residents of Augusta Reduce Flood Damage Expense?

3/25/2021 (Permalink)

SERVPRO restoration equipment stored in warehouse We are equipped to handle your flood damage. Call us today!

SERVPRO of Augusta Can Help to Limit Flood Expenses Through Effective Mitigation

Augusta is one of Georgia's principal cities that carries a global reputation thanks to its US Masters Golf Tournament, which attracts nearly 250,000 people to the area every April. However, the competition and its coveted Green Jacket tradition are just one small part of this bustling city that boasts fantastic natural scenery, local history, and boutique shopping. The region is famous for its southern hospitality, which guarantees an excellent mixture of restaurants, hotels, and tours. The local cuisine revolves around pit barbeques and other southern delicacies, ensuring that it attracts tourists throughout the year outside of the iconic Masters' tournament. 

Much of the local architecture in Augusta, GA, is listed on the register of historic places with the downtown district, particularly resplendent with buildings that pre-date the American Civil War. Some of the highlights in Augusta include its airy restaurants, hotels, and war memorials. A significant portion of the city was dedicated to its early agricultural history when mills were set up alongside the Savannah River. The Forks Area Trail System (FATS) is rated as one of the top mountain biking spots in the United States and has played host to the World Mountain Biking Summit several times during the past decades. 

  • The Lady Antebellum Pavilion, located on the Evans Town Center Park, has retained a fantastic reputation for live music and events. The amphitheater plays host to up to 7,000 residents and visitors, which celebrates established and emerging artists in the South of the United States. 
  • Southern cuisine has a reputation for its barbecue joints. The regional cuisine is best-enjoyed at Scoyners, a multi-generational, family-run business along Scoyners Way. Meat cuts are cooked for at least twenty-four-hours over hot coals before being served up to residents and visitors. 
  • The Morris Museum of Art, located on 10th street, is one of the US' oldest galleries, with over 4,500 works across several rooms. The gallery covers a period from the eighteenth century to the modern-day. Alongside its permanent collection is an eclectic mix of contemporary artists and film screenings.

SERVPRO Can Operate a Comprehensive Flood Damage Restoration Solution for your Augusta Home

Flooding events can be dangerous, traumatic, and damaging. Often, flooding is the result of a severe weather event which can include flash-flooding or groundwater issues as well as:

  • basement flooding
  • burst pipes 
  • emergency services water damage

SERVPRO technicians are trained to recognize the different effects these issues can have on your home and work tirelessly to mitigate loss or restore existing damages. We are available twenty-four-hours a day for residents during an emergency. Our call-out times are guaranteed to arrive within four hours of notification of loss. 

  • Emergency procedures for flooding incidents typically involve boarding up the structure or removing water using industrial equipment. 
  • Our drying programs can often run overnight using dehumidifiers and strategically deployed air-movers to encourage faster evaporation. 
  • SERVPRO has a dedicated roster of technicians that can restore wood and metal framework and upholstery and flooring. 

To reduce losses after a flooding event, contact SERVPRO of Augusta South / Burke & Wilkes Counties for flood damage restoration at (706) 843-1990.

Hidden Moisture Pockets Cause Long Term Mold Damage in Augusta Homes

3/10/2021 (Permalink)

a water damaged wall with mold growing on it Mold situation out of control? Call SERVPRO of Augusta South / Burke & Wilkes Counties to investigate and remediate the mold damage in your home.

Can Mold Infestations Occur in Cavities Between Floors After a Leak?

Water leaks or bathroom overflows can cause gallons of water to inundate a home, especially if the leak runs for several hours. Water spreads over the floors and flows to the lowest point, even the spaces between the floor and the room's ceiling below.

SERVPRO investigates mold damage in Augusta homes after a water leak, especially in cavities between floors. Our team removes excess water from carpets and other flooring materials as well as cavities. We deploy air movers and dehumidifiers to dry all areas properly.

The space between the floor and the ceiling below presents some unique challenges. As part of our investigation we:

  • Drill weep holes in the ceiling below the leak
  • We allow each hole to drain fully before adding additional holes to avoid ceiling collapse
  • Drain water from all cavities between joists before drying commences
  • Spray antimicrobial agents to prevent future mold growth in affected areas
  • Check ceiling electrical outlets and lights for moisture

SERVPRO checks the subfloor for structural integrity as well as drying the cavity to avoid potential mold damage.

Contact SERVPRO of Augusta South / Burke & Wilkes Counties for mold damage services in Augusta and surrounding areas. We can help 24/7. Call (706) 843-1990.

ESPORTA Wash System Helps With Water Mitigation In Thomson

2/9/2021 (Permalink)

SERVPRO vehicle parked in driveway of home If you don’t act quickly, water damage can escalate. Contact our experienced SERVPRO team right away.

State Of The Art Cleaning For Water Mitigation

Many things can cause your home to flood, such as bad weather, a broken pipe, or a malfunctioning appliance.

When you need water mitigation in Thomson, it is essential to find a team that uses the best cleaning technology. Water can soak into all kinds of materials and textiles and cause them to become water-logged. Improperly cleaned items will be left smelling damp and might even become a breeding ground for mold.

One reliable cleaning option is the ESPORTA wash system. This unique system relies on hydraulic cleaning. It is gentler and more environmentally sound than many methods, yet it is highly effective. ESPORTA can help clean:

  • Clothes, accessories such as hats and canvas shoes.
  • Leather goods such as bags and jackets.
  • Textiles such as blankets, bed linens, and towels.
  • Personal items such as stuffed animals.

Our team will pack up your goods, send them to our facility for washing, and return them to you clean and dry.

For help with water mitigation, call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990.

Treat Yourself to a Holiday Play at Augusta’s Fort Gordon Dinner Theatre.

12/11/2020 (Permalink)

Attend a Viewing of the Exciting New Play “Dashing Through the Snow.”

As the holidays swiftly approach, we are all looking for ways to get into the festive spirit.  With this in mind, Augusta’s Fort Gordon Dinner Theatre, located in Fort Gordon’s Performing Arts Center, is showing the holiday-themed play “Dashing Through the Snow.”  The seasonal play covers the various comical hijinks that occur at a country inn in Texas.  Those wishing to see the show should consider the following information:

  • Showing times are at:  8PM on December 11th and 12th; and 3 PM on December 13th
  • Regular ticket prices, including dinner and the show, are:  Civilians - $53; Retirees, Seniors (65 & Older), and Active-Duty Rank E-7 & Above - $50; and Active-Duty Rank E-6 & Below and Students with ID - $40
  • Other ticket options include:  Coffee, Dessert, and Play - $35; and Play Only - $28
  • For tickets and additional information, call 706-793-8552  

During this festive season, as we enjoy quality time with our families, remember to remain mindful of potential holiday-related fire dangers.  With that said, SERVPRO of Augusta South/Burke & Wilkes Counties provides highly effective fire and smoke odor remediation.  Call us anytime at (706) 843-1990 for assistance.

How SERVPRO Products Provide Thomson Fire Damage Help

10/29/2020 (Permalink)

CHEMICAL LINE UP These 3 SERVPRO of Augusta South products are frequently used to restore your home after a fire, often helping to prepare walls for fresh paint.

Benefits to Using SERVPRO Products

SERVPRO of Augusta South understands that fire damage can at times be a traumatic experience. Let the professionals protect one of your most valuable assets, your home. After SERVPRO of Augusta South professionals determine the level of severity of a fire loss at your home, crews will arrive on site equipped with SERVPRO-made products to restore your home to preloss condition.

Products SERVPRO crews utilize for cleaning your homes structure and contents:

  • SERVPRO Wall and All Plus #352
    • This product is a boosted chemical ideal for washing your homes walls from soot and grime, while retaining the walls integrity.
  • SERVPRO Fire Star #356
    • Fire Star product is noted to be one of strongest cleaners on the market. It is designed and tested primarily for the removal of heavy smoke damage from metal and painted surfaces.
  • SERVPRO Industrial Cleaner #357
    • The SERVPRO Industrial Cleaner is excellent for removing heavy grease and soils. This product is primarily used for carpet cleaning for restorative purposes from fire damage.

These three products are the most frequently used chemicals by SERVPRO of Augusta South crews for use at a fire loss. Each product has a unique purpose for cleaning your home from fire damage. SERVPRO products have been created, tested, and distributed for cleaning to “prepare for painting.” These products of cleaning help to deodorize and ensure that new paint will adhere properly to the surfaces.

SERVPRO of Augusta South professionals are extensively trained and certified using SERVPRO-produced products and are very familiar with like-branded products. You can feel confident knowing that SERVPRO crews have the knowledge base of when and how to use these products and will use these practices to restore your home after a Thomson fire.

Do you need fire damage help Thomson? Let us help you begin to restore your home and life. Call us, SERVPRO of Augusta South at (706) 843-1990

Who Should I Call to Clean Up and Restore My Flood-Damaged Home?

8/25/2020 (Permalink)

SERVPRO drying equipment in water damaged living room It doesn't take long for flooding to damage your home. Call SERVPRO for fast and complete remediation.

Your Best Choice Would Be to Contact a Reputable Augusta Flood Damage Remediation Service Like SERVPRO.

Every year, Augusta’s spring rains bring with them increased flooding risks.  The heavy rains swell the Savannah River and many nearby lakes and ponds.  Sometimes this excess water leads to troublesome flooding that affects area homeowners.  Whenever this nightmarish scenario does happen, it often suddenly, and without much forewarning, leaves residents with feet of standing floodwater in their homes and tens of thousands of dollars in damages. Floodwaters are generally contaminated with human and animal wastes, various carcasses, associated harmful microbes, and toxic chemicals, which must be quickly and professionally removed.   

Why Is Your Neighborhood SERVPRO a Good Flood Damage Cleanup and Restoration Company to Call?

There are several reasons why your local SERVPRO is an excellent Augusta flood damage remediation service.  These reasons include everything from our customer satisfaction ratings to our extensive industry training and experience.  Some of the many impressive characteristics of SERVPRO are:

  • We have a perfect 5-star customer satisfaction rating on Google Reviews and Facebook.
  • Our company’s specialty is water damage restoration, particularly that related to flooding.
  • Combined, our technicians have more than 150 years of experience in the restoration industry and are knowledgeable in every aspect of it.
  • We are an Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified firm and the organization individually trains our professionals in every relevant cleaning and restoration topic.
  • Our firm is locally owned and operated and has access to all the high-tech resources of a national network of over 1,700 franchises.
  • We are centrally located in your area, offer fast 24-hour emergency service, and are ready to serve you 365 days a year.

These professional traits enable us to handle most flooding clean ups and restorations effectively and limit your damages and costs.  Since we are located near your residence, we can be on-site and start work more quickly, which allows us to employ temporary mitigation efforts, like boarding-up measures and tarping, sooner. 

What Specialized Training Do SERVPRO Technicians Have?

Company professionals are highly trained and take both in-house and IICRC courses.  They also periodically take continuing education classes to refresh their knowledge and skills.  Collectively, our technicians are certified by the IICRC in basically every flood damage remediation topic.  These certifications cover:

  • Applied structural drying
  • Applied microbial remediation
  • Water damage restoration
  • Odor control

Such credentials indicate our experts’ ability to successfully address and resolve any flood-related issues you may be experiencing.

How Does SERVPRO Clean Up and Restore My Flood-Damaged Home?

Our company is methodical and employs a well-planned, time-tested procedure for handling your flood damage in Augusta.  This procedure involves six steps that are initiated when you contact us for help.  When you call us, we ask you several questions to assess your situation and determine what resources and manpower are necessary to complete your job.  Then, generally, within four hours of your call, we inspect your property and assess its level of impact.  If possible, we attempt to locate floodwater entry points and prevent additional water from entering your home.  Our technicians also identify potential safety hazards, like lead and asbestos, and develop a plan of action to resolve your particular flooding issues.

Once our experts determine what needs to be done, they get to work removing standing water, drying your residence, disinfecting it, and neutralizing odors with commercial-grade disinfectants.  The third step in our six-step process is extracting standing floodwaters from your home.  Depending on the situation, we do this with truck-mounted and portable extractors, submersible pumps, and wet vacs.  Next, we dehumidify and dry your residence with the right ratio of state-of-the-art dehumidifiers-to-air blowers.  Once our drying goal has been met, company technicians further cleanse your home with disinfectants and deodorants dispersed via advanced foggers.  Finally, if necessary, we do restoration work like drywall installations, flooring repairs, painting, and room reconstructions.     

What Should I Do After a Flooding Event to Limit Damage?

In the aftermath of a flood, there are some key things you can do to limit related damage.  Once you have ensured there are no electrical issues and that your home’s power is turned off, you can do or avoid doing the following things to lessen the impact of flooding on your property:

  • Remove loose objects from floors.
  • Take colored rugs off your flooring.
  • Put artworks in a dry, safe place.
  • Remove wet fabrics from accessible surfaces around your residence.
  • Refrain from attempting to use any electrical device in your home
  • Stay out of rooms with sagging or buckling ceilings.

All these measures should help to limit your potential flood-related losses and make it easier for remediators to do their job when they arrive.

So, if you are ever unfortunate enough to experience the effects of flooding, call your friendly neighborhood SERVPRO of Augusta South/Burke & Wilkes Counties at (706) 843-1990 for help.

Why Is Moisture Testing an Important Part of Mold Removal?

8/7/2020 (Permalink)

Moisture Testing Matters for Mold Removal in Augusta

Augusta homeowners want to keep their homes safe, healthy, and pleasant in which to live. A mold-free home is more delightful than one with spore growth and can even impact the sale price if you ever desire to move.

Those looking for mold removal in Augusta might not realize the importance of moisture testing, or why it is an integral part of the SERVPRO remediation process.

Why does moisture testing make a difference in mold removal?

Mold is microscopic and can thrive in any place with moisture, and a material it can use as food, such as fabric or drywall. That is why testing for the moisture is such a vital part of the mold removal process. If we only remove visible mold, we might miss hidden spots where colonies are growing or provide ripe breeding grounds for potential growth.

Moisture testing helps us draw up a thorough mold remediation plan that pays attention to hidden nooks and crannies.

What hidden places might need mold removal?

It is easy to see mold growth on walls or ceilings, but it can also grow:

  • Under carpets
  • On walls underneath paint or wallpaper
  • In heating vents or HVAC systems
  • Behind appliances
  • Inside wall cavities or in drywall
  • What methods of moisture testing are there?

Our teams use the following methods to test for dampness:

  • Moisture sensors to test for moisture in carpets and padding or pooling on the floor below them
  • Thermal imaging cameras to assess moisture in building materials
  • Moisture meters can measure the actual level of moisture in materials such as wood
  • Thermo-hygrometers measure humidity levels in the air

What does SERVPRO do with this information?

Our technicians use the recorded information to design the most effective mold removal plan for your property. With the information to hand, we can examine hidden areas and carry out mold remediation wherever necessary.

We also train our technicians to clean and dry materials wherever needed, using a range of cleaning methods, extractor fans, air movers, and dehumidifiers.

After completing the mold removal process, we use air scrubbers and deodorizing products to remove moldy smells and leave your home fresh.

If you are looking for effective mold treatment, call SERVPRO of August South / Burke & Wilkes Counties at (706) 843-1990.

More about Augusta.

What Is a Reputable Company to Call for Fire Restoration in Augusta?

6/11/2020 (Permalink)

fire damaged home SERVPRO has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire.

Industry-Leading Training and Equipment Are Why SERVPRO Is the Reliable Choice for Victims of Fire Damage in Augusta

The kitchen is the most common room in Augusta as the ignition site for a household fire. Residues produced by a kitchen fire are unique, usually consisting of dehydrated foods and cooking oils or grease rather than the ash or black soot seen with wood or electrical fires. As a coating, this protein-based residue is thin and nearly colorless, but tightly adhered. It also has a stench because of the chemical changes during the high heat, rendering the proteins and oils rancid.

How Can Workers Remove the Protein-Based Residue and Restore the Space?

Protein-based fire restoration in Augusta requires an analysis of the characteristics of the residues and the surfaces damaged. Because the soiling is oil-based, we need to match the residues with oil-based cleaners, often called solvents. The surfaces we consider for treatment with the solvent must be able to withstand the solution, so we pre-test to ensure soil loosens without unduly damaging the surface.

What Other Options Are Available?

The science concerning the chemical bond between the protein-based soot and the contents and structural components soiled is complicated, why SERVPRO sends our technicians through rigorous training at the Institute of Inspection Cleaning and Restoration Certification (IICRC). Our technicians consider the following when applying the elements of cleaning:

    •    Temperature
    •    Agitation
    •    Chemical Action
    •    Time

If the Chemical Action of the Solvent Alone Is Inadequate, What Can Be Done?

Our technicians manipulate other elements to try to achieve the desired breaking of the bond between the residues and surfaces. Dwell time adaptation is possible, although careful monitoring of the surface is mandatory to avoid damage. High temperatures might respark the fire, so we often look at increasing or modifying the agitation. Abrasive tools or additives can use mechanical impetus to loosen the grime. Loose objects can be placed in ultrasonic tanks at our production facility, permitting the powerful jets of bubbles and bursts of hot solution to dislodge the coating.

SERVPRO of Augusta South / Burke & Wilkes Counties has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire. Call us at (706) 843-1990 for an assessment.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Augusta South / Burke & Wilkes Counties today at (706) 843-1990 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Why Should I Call for Expert Help After a Fire in Augusta?

4/28/2020 (Permalink)

Calling SERVPRO to Address Fire Damage Your Home Incurred in Augusta Helps You Regain a Sense of Normalcy Faster!

Nobody wants ever to think that their home could catch fire, but these emergencies, unfortunately, happen from time to time. In order to get your life back to normal, hiring professional restoration technicians is the right choice. There are many ways that SERVPRO works to ensure your home is safe and livable once again, so calling us for an initial assessment is the best first step.

How Soon Can I Call After the Fire?
After the emergency responders finish up on the scene and they give the okay for entry, you can start to assess the damage. This is the perfect time to call us for help with fire damage in Augusta so that our team can start to formulate a plan for restoration. We know how important it is for you to get back into your home and living comfortably, so be sure to:

    •    Call your insurance agency. This should be the first call that you make right after you call 911, and first responders arrive on the scene.
    •    Hire us as your mitigation crew. We can make sure that the proper steps are followed to bring your home back to preloss condition.
    •    Never touch anything immediately after the fire. It is vital that everything is adequately assessed, documented, and recorded.

Why Do I Have to Worry About Water Damage After the Fire?
Any water that is used to put out the fire can start to penetrate the walls and floors throughout the impacted area. Our skilled technicians have to remove this water and then dry the structure completely to help thwart mold growth as well as wood rot. Water migrates and follows the path of least resistance, and our team of water restoration technicians (WRT) is trained to follow this path to address it quickly.

We can take a look for hidden moisture pockets using equipment such as:

    •    Moisture Meters – find the amount of moisture content in materials, which helps our technicians determine whether or not your structure is dry.
    •    Moisture Sensors – find the levels of moisture within soft materials using sharp, penetrating probes.
    •    Thermo-Hygrometers – Measure the relative humidity and temperature within the impacted space.

How Do You Address Soot Build-Up?
Soot from a house fire can start to stain and saturate your upholstery as well as other porous materials. In order to restore your interior, our team may combine a variety of techniques, equipment, and chemicals to salvage carpeting, draperies, linens, and furnishings properly.

Will the Smoke Odor Ever Go Away?
The unfortunate truth about smoke with any fire is that it easily penetrates just about anything within your home. We work to ensure that your rugs, furniture, structural materials, and personal belongings are thoroughly cleaned to eliminate odorous smoke particles. Smoke often damages the ducts of your HVAC system during a fire, which can trigger foul odors each time that your furnace or air conditioner is turned on. We must work to clean up and repair damaged ducts so that there is no lingering smoke damage.

With some fire loss situations, our SERVPRO technicians may have to employ the use of ozone treatments to help mitigate smoke damage. This is a process for treatment that involves tenting in a targeted area or the entirety of the structure. Chemical sealers can also be used to fix smoke that has penetrated drywall, air ducts, and flooring.

Different Types of Smoke
The level of cleanup necessary after a fire may also have to do with the type of smoke that developed. For example:

    •    Fires that are fast-burning and extremely hot usually results in a dry smoke that features a powder-type residue. This is a smoke type that is often easier to clean up than others.
    •    Slower-burning, smoldering fires will often generate wet smoke. This type of smoke is often sticky and includes odor-causing particles that bond with surfaces, making it challenging to address.
    •    Any fire that involves petroleum products often puts out lots of soot. This soot damage is easy to detect on hard surfaces that are lighter in color but may be difficult to detect in fabrics and carpeting.

Fire Damage Restoration is Never a DIY Project
It can be devastating enough to have a fire in your home, so the last thing you want is lingering soot and smoke damage. Our IICRC-certified technicians know how to address these things, as well as the potential for mold and mildew growth that would otherwise happen if moisture is left to fester. Our restoration team is trained and ready to go with our Green Fleet loaded with all of the best equipment and products in the business today. All visible surfaces are cleaned thoroughly, odors are neutralized with advanced technology, and disinfection wraps up the project to make your home “Like it never even happened.”

Call us at SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 if you need fire damage restoration. We will send out a team as quickly as possible for emergency service, and we are available 24/7.

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Carpet Wands Can Protect Subflooring of Your Thomson Home

2/19/2020 (Permalink)

Professional Equipment and Rapid Response is a Must for Thomson Home Water Removal 

Efficient responses can help to reduce the overall property loss in your Thomson residence after a substantial water damaging incident. Removal techniques vary based on the severity of the damage inside the house, meaning that any one of dozens of practical extraction tools can get used in a home to reduce standing water concerns. When carpet saturation is a concern, we must also address this situation with extraction solutions.

The fibers of carpets can quickly absorb standing water, so it is difficult to accurately determine by sight the pressing need for water removal in Thomson homes. When water becomes such a threat that it exceeds the surface layer of carpeting and into the padding below, the underlayment and subflooring materials become threatened by the migration. While it is not ideal to replace any of these layers, carpeting included, it can be much costlier to have to replace supporting structural elements like OSB board and plywood or joists as well.

To protect both the flooring material and any underlying surfaces, it is crucial to inform our SERVPRO professionals about the loss incident as quickly as possible. We can mobilize our restoration technicians to begin mitigation as soon as the team arrives, reducing the spread of water through the structure and preventing further property losses.

Weighted extractors can help to force moisture out from both the padding and the carpet layers, though in some situations, it can be equally useful to utilize carpet wands. These attachments get hooked into wet vacuums or extractors. They can remove a fair amount of moisture from the carpet fibers, and might be the only extraction necessary when it gets decided that the padding is getting replaced by our in-house contractors.

With more than 150 years of combined experience in the restoration industry, we can offer up time and money saving solutions during water loss incidents. You can count on our SERVPRO of Augusta South / Burke & Wilkes Counties team to make water emergencies “Like it never even happened.” Call us anytime at (706) 843-1990.

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Why SERVPRO is Your First Choice for Fire Damage Recovery in Thomson

10/29/2019 (Permalink)

Meeting Tight Timetables for Effective Fire Damage Recovery in Thomson is Why SERVPRO Demonstrates Consistent Success 

If you and your family do face the challenge of fire recovery in Thomson, stress and worry might arise because assessment and project planning and implementation must occur quickly. Our residential customers rarely have personal experience with the phases, steps, tasks, and activities necessary to make the mess and confusion “Like it never even happened.” We continuously prepare for efficient fire mitigation and remediation, why we receive positive feedback from our clients. 

The Fire Recovery Clock Is Ticking 

Coping with the aftermath of fire damage in Thomson brings into sharp focus how rapidly smoke and fire residues can set permanent deterioration processes in motion. Some surfaces discolor within hours or days. Structural supports like metal and wood tarnish and weaken as days and weeks go by without professional attention. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained team knows that harm intensifies and costs rise when abatement of corrosive fire residues delays. The crew sent to your home is poised to act as soon as a preliminary assessment completes, our technicians’ experience and fully-stocked service vehicles demonstrating why We’re Faster To Any Size Disaster. 

Building Integrity Relies on Swift Interventions

Cleanup of firefighting water and soot residue needs to progress as quickly as possible. During combustion, fuels create soot when materials burn incompletely. Soot residue and volatile vapors are spread by rising and expanding air, eventually adhering to surfaces throughout your home. Soot residue is unlike ordinary soiling, creating difficulties in dissolving and removing dependent on the materials burned and the conditions during the burn. The targeted training our Fire and Smoke Restoration Technicians (FSRT) master from the IICRC is why SERVPRO rapidly and reliably matches various soots to appropriate and effective cleaning techniques and products. 

Clearing the Air 

Floating fire damage residues impair air quality and expose your residence to the risk of persistent odors. Mechanical removal of the airborne material is essential to improving air quality and minimizing odor, why SERVPRO employs up to date negative pressure air scrubbing technology. HEPA filters pull contaminated air through and trap toxic odor-bearing particles. We also make use of innovative equipment like thermal foggers, ozone machines, and hydroxyl generators to neutralize smoke odors at the molecular level. 

Reliably rapid response and use of research-based industry best practices are why SERVPRO of Augusta South / Burke & Wilkes Counties delivers premium fire damage mitigation and remediation. Call us at (706) 843-1990 to schedule an evaluation immediately after the firefighters release your residence for restoration.

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Let Our Crew Save Your Home In Thomson

10/17/2019 (Permalink)

Why Thomson Homeowners turn to SERVPRO Restoration Services when Property Damages get out of hand

The impact of a property disaster is not just a financial one. Many Thomson homeowners lose possessions that cannot be replaced as well as finding it difficult to maintain the commitments of their everyday life while repairs take place. SERVPRO of Augusta South / Burke & Wilkes Counties has an award-winning leadership team that can bring your property back to pre-damage condition before the disaster with little inconvenience to the homeowner. We specialize in restoration services related to fire, mold, water, and storm damages while operating with a restore over replace mentality that could salvage precious items or documents. Professional services begin with a quick phone call to our 24-hour emergency line.

There are many potential fire-hazard items in your home environment. Some are easy to spot, like open flames on the stove or a fireplace. Others may be harder to carry out regular maintenance on, these may include old wiring inside walls or faulty appliances and electrical equipment. Unfortunately, keeping on top of all fire hazards in the home is near impossible, which is why house fires do happen. The best insurance policy is to make sure you have a professional restoration service on hand to conduct the necessary repairs and limit losses.

The level of fire damage in your Thomson home can range from minor to moderate, to severe. However, the principle of restoring your home afterward remains the same. SERVPRO technicians are experts at preparing a damaged site for restoration services with a can-do attitude and a range of connections with third-party contractors and insurance adjusters. Our goal is to ensure you get your property back to its preloss condition so you can get back to your everyday life quickly.

The preparation of a job site can be an essential task in moderate to major losses. High-temperature fires can cause damage to the structure of your home that must be removed, repaired, or replaced to maintain the integrity and prevent persistent odors. SERVPRO technicians can remove and dispose of charred items in the home as well as perform light carpet cleaning, deodorization, and hazard neutralizing services to allow contractors to enter the site quickly. Often drying, cleaning, and controlling indoor atmosphere can save lots of expenses during home restoration in Thomson and could prevent permanent damages from occurring.

The scale of loss water damage in your Thomson home depends on how quickly you remove the water, clean, and dry the property. The timeframe is especially essential when dealing with carpets, which can sustain permanent damages if wet for a period of seventy hours or more. Our local water restoration technicians (WRT) can perform the necessary steps to mitigate against further losses while providing thorough removal and drying services to the structural components of your property.

Carpets are naturally absorbent and become up to 50% weaker when wet. Thin fiber carpets may need to be floated- a process of detaching the affected material, drying underneath using an axial air mover, then replacing and cleaning it using professional-grade carpet cleaners. Thicker fibers can usually remain in place while SERVPRO technicians use a heavy water extractor, which both vacuums excess moisture into a storage tank and uses weight to squeeze excess moisture from the carpet itself.

Beneath the carpets in your Thomson home are carpet pads. These porous foam materials absorb water quickly and can break apart if moisture content levels get too high. SERVPRO can remove these pads, cutting them up into smaller pieces, then placing them into waterproof bags for disposal. Once your carpets are thoroughly dry and treated with anti-microbial chemicals, we can replace the carpet pads along with the carpet to make the damage seem “Like it never even happened.”

Hurricanes are among some of the most dangerous and destructive natural weather events to occur in the US. There are several preventative measures that SERVPRO recommends you take during storm seasons, including securing windows or doors, reinforcing garage doors, elevating valuables to upper floors, and putting in place flood barriers to prevent rushing water from entering your home. However, even with these measures in place, storm damage in your Thomson property can require professional loss recovery services.

Being ankle deep in water at three am in the morning can be overwhelming for even the most industrious of homeowners. SERVPRO operates out-of-hours restoration services for precisely this kind of emergency and can help to limit the losses sustained in your Thomson property. Leaving a situation like this overnight is a risk that could end up costing you permanent damages. We can arrive promptly to perform the necessary steps to prevent those damages, but you can assist by removing any small possessions to the upper levels of your home before our arrival.

Mitigating losses involves performing a series of steps that control damages until greater attention can be given to the affected area. Blocking furniture involves placing blocks underneath larger immovable items, like sofas, to raise them above the standing water level. This process also prevents dyes from running from wet fabrics and causing staining on carpets or flooring below. SERVPRO restoration services can then perform the water removal and drying tasks quickly without having to worry about permanent damages being sustained to your personal property.

The detection of mold in your property does not always require professional restoration services, although it is preferable given that microbial growth can be stubborn and keep returning without comprehensive remediation. Light mold growth around windows or walls may be possible to remove using household cleaning solutions and scrubbing with steel wool or other tenacious scouring materials. However, sometimes, mold damage in your Thomson home may be occurring inside the walls, not just on the surface level.

You can check for mold inside walls by using two methods. The first is to remove a section of drywall and inspect underneath- although you can risk damaging a water pipe or electrical wire, causing more hassle than it was worth. The recommended method is to smell electrical outlets in the home. These have direct access to your wall cavities, and you may notice a musty odor emanating from these areas of your Thomson home. If you do suspect mold inside walls, you must enlist professional restoration services as wall demolition may be needed to restore the home properly.

Drywall is a porous material and is often considered non-salvageable once an infestation has taken hold. SERVPRO can perform controlled demolitions of drywall to gain access to wall cavities and remediate mold issues. To prevent the spread of mold spores that can become airborne during demolition, we can create a containment area and apply negative air pressure during service. In large loss scenarios, dehumidifiers can be deployed to control humidity and prevent mold from germinating overnight.

SERVPRO of Augusta South / Burke & Wilkes Counties is a premier restoration service for when fire, mold, storm or water damages get out of hand. Contact us using our 24 hours operated call line at (706) 843-1990.,_Georgia

Thomson Property Has a Water Loss? Just Call SERVPRO for Fast Restoration

8/6/2019 (Permalink)

SERVPRO on the Water Loss Scene! What a Relief that We Make House Calls in Thomson! Why Everyone Loves SERVPRO!

Why Advanced Training Helps SERVPRO Deal with All Classes of Water Damage in Your Thomson Home

You probably consider water loss incidents as either simple enough to handle on your own or too extensive, thus necessitating the involvement of a professional restorer. However, water damage can present some complexities beyond how big or small the entire incident is. The advanced training our water restoration technicians receive helps them deal with any class of water loss.

Water Intrusion Point
The incident that leads to water damage in your Thomson home can start at any point whether it is the roof, walls, or close to the floor. When focused on the volume of water spilled, it is easy to miss other crucial aspects of the loss, such as the intrusion point. High intrusion points can affect more materials, even when involving limited amounts of water. Such a case is likely to fall under class 3 water loss category in which the loss covers almost the entire area. In such situations, our SERVPRO technicians try to work fast to save more items.

Lead Time Before Discovery
In ideal situations, the restoration process should start immediately after the spill happens. However, if the home is unoccupied or the leak starts in a concealed section, some time might pass before discovery, thus delaying restoration. When time passes, the water can ruin materials with low permeance such as hardwood floors. Conventional restoration procedure might not reverse the damage left effectively. In such cases, our SERVPRO technicians take extra steps such as using drying chambers to control the drying rate of drying, thus minimizing chances of warping, buckling, and other permanent damages to the floorboards.

 Odors and Water Losses
After a water spill, additional problems such as odors or microbial growth can develop primarily if the stagnant water sits over extended periods. Odors can persist even after restorative cleaning because some odor particles penetrate deep into materials. Using equipment such as ULV foggers which atomize deodorizing agents, our SERVPRO technicians can eliminate stubborn odors.

To deal with water loss incidents conveniently, call SERVPRO of Augusta South / Burke & Wilkes Counties to help. You can reach us any time at (706) 843-1990. We’re Faster To Any Size Disaster.

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Thomson Property Owners Benefit from the Large Arsenal of SERVPRO Restoration Equipment

7/27/2019 (Permalink)

Need a Doctor of Restoration Services in Thomson? SERVPRO Makes House Calls!

Why SERVPRO Includes Air Scrubbers as Part of Our Water Damage Mitigation Equipment in Thomson

Leaky pipe joints and connections, appliances with old fittings, forgotten sinks that overflowed, and many other situations can leave damp areas inside your home in Thomson. During mitigation and restoration work, we use several different types of equipment that target specific features of your property, including the contents.

The increased presence of newly-activated microbes is why SERVPRO uses air scrubbers while mitigating and restoring homes in Thomson suffering from water damage. In addition to cleaning the air of these organic contaminants, the removal of ruined materials, carpets, and other activities can cause the amount of dust to increase inside your residence. This increase of indoor pollutants continues during the restoration process while our building services crew finishes the final touches to your home.

A significant portion of the dust created during mitigation comes from cutting materials away from their installation site and packaging them for easy removal. The tearing out of drywall means your home's air ends up with paper dust from the facing and backing sheets, as well as the gypsum itself. Paint dust can also become airborne. Sanding dried joint compound before painting also produces dust.

When our activities are likely to produce airborne debris, we also use vacuums equipped with HEPA filters to capture the particles before they degrade the indoor air quality. Carpets, especially those with water damage, can throw a large amount of dust, mites, dander, and broken carpet fibers into the air when we pull them and the padding underneath out. We often use plastic sheeting to build on-the-spot containment chambers inside the house we are mitigating. However, air scrubbers play a crucial role in keeping the air clean for us, and eventually, for your family. The HEPA filtration system can snare particulates as small as 0.3 microns, about 150 are needed to equal the width of a human hair. Pretty small!
Our SERVPRO technicians take a holistic approach regarding water damage mitigation; there is more to the service than just extracting water and removing the dampness. We ensure that the IAQ indoor air quality is within safe levels, unpleasant odors have been eliminated, and your contents and structure are safe and secure.

SERVPRO of Augusta South / Burke & Wilkes Counties also covers Waynesboro, Washington, and Wrens. Call us at (706) 843-1990 for the latest in technological advances that we put to work for all our water damage customers.,_Georgia

When Your Augusta Home Has Water Damage Issues, Call Our Experts For Help!

6/7/2019 (Permalink)

Give our professionals a call anytime you need us at (706) 843-1990.

The Fast Solutions For Drying Your Augusta Home

We know that there are options for you when water loss incidents occur in your Augusta house. Many homeowners seek to correct these conditions on their own, ensuring that they do not have to waste time or money on professional restoration services. Unfortunately, with how quickly these effects can spread throughout your home, it soon becomes impossible to determine the full spread of these damages without sophisticated and advanced equipment like our professionals have.

It may not seem like a risk to allow moisture, saturation, and other water damage to persist in your Augusta residence, but it is. Our SERVPRO professionals have seen the damaging effects of water saturation on structural elements, construction materials, and the contents of properties. We can appreciate not only the vital need for fast drying of water damages but your need to have drying done thoroughly and efficiently.

Choosing SERVPRO is a wise decision because we invest our reputation into advanced and state-of-the-art equipment to help us overcome water loss incidents, but also to determine the spread of these effects to ensure that we have successfully removed excess moisture and potentially damaging conditions. We have multiple moisture content readers, including probing units, as well as infrared and thermal imagery cameras to identify moisture pockets in wall cavities, ceiling spaces, and into flooring.

We have multiple units that can efficiently dry your home as well. With our base units that are vital to every drying effort like our air movers and desiccant or Low Grain Refrigerant (LGR) dehumidifiers to our specialized equipment like our Injectidry system, drying mats, and weighted extractors, we have all of the tools to protect your property.

While there are many reasons that choosing our SERVPRO of Augusta South / Burke & Wilkes Counties team is a wise decision, to many homeowners it comes down to the equipment that we can offer to provide fast and cost-effective water restoration. Give our professionals a call anytime you need us at (706) 843-1990.

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You Can Call Our Fire Damage Experts 24/7 To Restore Your Augusta Home To Pre-Damage Condition

4/25/2019 (Permalink)

Cleaning Up Box Fan Fire Damage In An Augusta Home

As the Georgia summer draws ever closer, the weather is turning balmy and, while pleasant, it may be time to start breaking out fans to stay cool on warm, sunny days. When your trusty old box fan overheats and catches fire in your living room, however, it can leave you with more to worry about than just keeping your home from heating up during the summer.

If an overheated box fan has caused fire damage in your Augusta residence, certified SERVPRO technicians stand ready to assist you. We’re Faster to Any Size Disaster, and strive to restore your home to its preloss condition. Both SERVPRO employees and franchise owners undertake extensive training and educational programs that cover fire and water damage restoration, as well as carpet and upholstery cleaning. These programs ensure that every SERVPRO technician and franchise owner knows the ins and outs of all kinds of residential and commercial disasters and how to mitigate damage from them.

When SERVPRO technicians come to assess the damage, the first step is to clean up soot and residues left over from the fire. When electronic appliances burn, the plastics and rubbers can melt and create hard-to-clean stains that require thorough scrubbing with EPA-registered cleaners to eliminate.

After cleaning, our team can use an Ultra Low Volume wet fogger to deodorize your living space. This piece of equipment emits a mist of deodorant particles that are 8 to 15 microns in size to penetrate areas affected by odor-causing residues. Hand pump sprayers can directly deodorize porous surfaces with deodorizing chemicals emitted at 50 psi. This approach is useful for spots of carpet that were particularly charred by fire.

SERVPRO of Augusta South / Burke & Wilkes Counties is available for disaster cleanup 24 hours a day, 7 days a week. If you need our services to clean up after disaster strikes in your home, give us a call today at (706) 843-1990, and we can ensure that home is restored. “Like it never even happened.”

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