Recent Posts

Need Water Removal from Your Thomson Office? Hire SERVPRO!

3/23/2020 (Permalink)

Burke County Court House, SERVPRO truck in foreground From Court Houses in Burke to Small Offices in Thomson, SERVPRO Provides Water Cleanup, Disinfection, and Restoration

Thomson Commercial Water Damage has Silver Lining

Commercial water damage from a leak that went to a gush overnight can dump a large amount of water in a Thomson area office in a short time. The danger of slip and fall accidents, shock, and other elements means the business should not reopen until cleanup and restoration services are complete.

When a local Thomson temporary staffing office had commercial water damage, a decision the office manager made to switch from document storage for clients and workers in cardboard bank boxes to plastic containers made the cleanup go even faster.

Scoping to Determine Loss Area

Water has the potential to migrate rapidly and seep into the subfloor and behind baseboards in short order. The techs use their advanced detection equipment to locate the exact span of the water loss within the office, so when the extraction phase starts, nothing gets left behind.

Water Extraction and Prepping for Drying

The removal of the water from the floors assists in lessening the drying time, that is why SERVPRO techs often spend extra effort on this step. The techs took the industrial carpets with rubber backing to another area for cleaning and drying along with the documents stored in the containers. The desks and chairs got placed on blocks to dry in place, so after drying, there would be no delay in reopening due to moving furniture back in.

Advanced Drying Equipment Makes the Difference

Because of the time spent moving as much embedded moisture as possible, the drying and final wipedown go rapidly. SERVPRO techs utilize centrifugal air movers in tandem with dehumidifiers to completely dry the loss area and monitor the progress carefully to ensure drying goals get attained within the timeline scheduled.

Everything In Its Place

The organized move out process that the techs perform assists in setting up the office exactly how it was before the water loss event. This service element eliminates the potential for confusion and inability to find items when the office reopens for business as usual.

SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 restores properties with commercial water damage to their preloss condition rapidly with their experience and state-of-the-art equipment to make it "Like it never even happened."

Cleaning the Structure of your Thomson Home after Fire Damage

3/9/2020 (Permalink)

A washing machine and dryer covered in soot and smoke damage, along with caution tape wrapped around both.  It is essential to get professional assistance after your Thomson fire damage, call SERVPRO today.

Fire damage is very serious, let SERVPRO help your Thomson home fire damage.

Following a house fire, you may be in a total state of shock, and then grateful that everyone within the home was okay and not hurt. After this initial shock, it is essential to contact professionals that can help you gather the right information for insurance companies while restoring your home, making sure everyone is safe.

It is critical to attack the fire damage to your Thomson home head-on to ensure your home is restored quickly to its preloss condition. Depending on the severity of the fire, professionals may need to provide emergency services right away to make sure there is no more damage to the property, that the worksite is safe, and to get the home ready for mitigation and restoration work. 

After the property is secured and safe, SERVPRO fire restoration specialists go about the business of cleaning the contents and structure of your home. They often remove contents to clean them in an offsite secured facility, while the structure (the actual building) undergoes restoration. Restorers inspect every surface of your home to understand how to best clean it. 

Some surfaces in your home require dry cleaning for non-washable surfaces, including non glossy surfaces. These surfaces may get damaged by using a water-based cleaning product and wet cleaning. A standard tool for dry cleaning are sponges that contain no chemical cleaning products. They work by causing friction on the soil and then absorbing into the sponge. Technicians use firm pressure to clean soot off of surfaces adequately.

Other surfaces, typically including glossy surfaces, oil-based, and greasy residues, require aggressive wet-cleaning techniques. It is essential to pretest an area, make sure that the surface is washable. Wet cleaning usually has three steps: wash, rinse, and dry. Technicians use a bucket of cleaning solution such as SERVPRO's specially formulated Wall and ALL Surface Cleaner (#351) to wash the area, and then rinse the same area with clean water before drying. 

For 24/7 assistance, contact SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990. We’re Faster To Any Size Disaster. 

To find out more about Thomson, click here.

Water Loss Event In Your Thomson Home

2/29/2020 (Permalink)

water damaged home Give us a phone call 24 hours a day, 7 days a week, and we can send out a team as quickly as possible to perform an assessment.

Let SERVPRO Address Your Thomson Water Loss Event with Professional Water Extraction

If you have carpeting throughout your home and water damage occurs on any level, your carpeted floor is vulnerable. Our skilled technicians at SERVPRO focus on restoration first before replacing, so we work hard to ensure water is removed, and proper drying is in place to eliminate lingering moisture.

Extraction tools come in all shapes and forms, but when it comes to water extraction in Thomson, we may use submersible pumps to remove water, followed by a wet vacuum of some kind. We have a variety of wet vacuum attachments that allow us to successfully extract the water to get your property back to normal promptly. Just like we would dry a hardwood floor with a squeegee extraction tool, we employ the use of light wands to remove moisture from the top level of your carpeting, as well as the carpet padding below.

SERVPRO light wand technology is exceptionally successful in removing moisture and excess water from both carpets and carpet padding. However, when the water is more than an inch deep, we utilize powerful pump extraction equipment to bring the water down to a level that is much more manageable.

Not only is the light wand too excellent for removing moisture from glued carpeting, but they are helpful in other ways. SERVPRO technicians can place stationery equipment in a carpeting room to force the moisture up to the surface level. A weighted extractor helps to remove the moisture, and the light wand vacuum attachment rounds out the job so that drying is completed.

When we move through the steps for proper drying, we assess the relative humidity in the space, making sure that air movers and dehumidifiers get placed strategically to promote efficient drying times. We understand that humidity, airflow, and temperature all play a role in drying, so we monitor these things carefully to ensure the best result.

Do you need help with water extraction? We are here to help at SERVPRO of Augusta South / Burke & Wilkes Counties. Give us a phone call 24 hours a day, 7 days a week, and we can send out a team as quickly as possible to perform an assessment.

For more about Thomson click here.

Carpet Wands Can Protect Subflooring of Your Thomson Home

2/19/2020 (Permalink)

"Carpet cleaning" SERVPRO Teams are ready to assist you with your homes water crisis. Call us any time at (706) 843-1990.

Professional Equipment and Rapid Response is a Must for Thomson Home Water Removal 

Efficient responses can help to reduce the overall property loss in your Thomson residence after a substantial water damaging incident. Removal techniques vary based on the severity of the damage inside the house, meaning that any one of dozens of practical extraction tools can get used in a home to reduce standing water concerns. When carpet saturation is a concern, we must also address this situation with extraction solutions.

The fibers of carpets can quickly absorb standing water, so it is difficult to accurately determine by sight the pressing need for water removal in Thomson homes. When water becomes such a threat that it exceeds the surface layer of carpeting and into the padding below, the underlayment and subflooring materials become threatened by the migration. While it is not ideal to replace any of these layers, carpeting included, it can be much costlier to have to replace supporting structural elements like OSB board and plywood or joists as well.

To protect both the flooring material and any underlying surfaces, it is crucial to inform our SERVPRO professionals about the loss incident as quickly as possible. We can mobilize our restoration technicians to begin mitigation as soon as the team arrives, reducing the spread of water through the structure and preventing further property losses.

Weighted extractors can help to force moisture out from both the padding and the carpet layers, though in some situations, it can be equally useful to utilize carpet wands. These attachments get hooked into wet vacuums or extractors. They can remove a fair amount of moisture from the carpet fibers, and might be the only extraction necessary when it gets decided that the padding is getting replaced by our in-house contractors.

With more than 150 years of combined experience in the restoration industry, we can offer up time and money saving solutions during water loss incidents. You can count on our SERVPRO of Augusta South / Burke & Wilkes Counties team to make water emergencies “Like it never even happened.” Call us anytime at (706) 843-1990.

Want to see more about Thomson?

How SERVPRO Cleans Fire Damage in Thomson

2/1/2020 (Permalink)

School zone signs on busy street; background blurred out When fire damages your school, call SERVPRO. We have the man-power and tools for fire damage cleaning and restoration.

Effective Cleaning for Fire-Damaged Thomson Schools 

From the unruly student that sets a fire in a trash can in the shop rooms on the first floor of your Thomson high school to an electrical overload in the cafeteria area that sparks a flame, your priority in any fire situation is the safety of your students and faculty. Once the areas have gotten cleared, first responders can put out the fire and turn the school back over to you. The property management and school board have likely already reached out to the insurance company and encouraged you to secure professional restoration. 

A critical advantage to the construction of your school is its built-in fire resistance features that often leave professionals like our SERVPRO team addressing only smoke and fire cleanup in Thomson schools. Concrete blocks are not able to sustain a flame without an accelerant, and that is partly why the rooms of your school's construction consist of concrete masonry units with fire retardant wool insulation around openings hidden in the blocks and lentils in shared walls. 

What this means for your school is that fire damages often stay localized to their origin point, and do not carry the same destructive weight as it might in a home. Smoke and soot are still concerns if organic materials like woods and plastics were in the path of the fire. Our SERVPRO professionals have several potent products that can address soot residues on surfaces like painted block walls, including chemical agents, to dissolve this residue to allow for rinsing with pressurized water. 

Addressing smoke damage often means combatting lingering odors that can get left behind in the affected rooms. If the area remains mostly sealed off from the rest of the school after a fire, smaller deodorizing units like thermal foggers can often handle the present conditions by dispersing a vapor that can neutralize smoke odor molecules. 

You cannot predict how or when a fire can happen in your school. However, you do have a reliable way to contact experienced fire restoration professionals to get the institution back to normal. Should you want to make fire losses, "Like it never even happened," give our SERVPRO of Augusta South / Burke & Wilkes Counties team a call today at (706) 843-1990. 

More about Thomson.

Storm and Floods Compromise Thomson Homes--Contact SERVPRO for Advice, Cleanup, and Restoration Services

1/19/2020 (Permalink)

demolition and removal of flood damaged kitchen floor and drilled holes in walls SERVPRO Removes and Replaces Storm-Damaged Building Elements and Fixtures in Thomson Area Homes Only When Necessary.

Why You Need Quick Flood Damage Restoration for Your Thomson Home

Many potential disasters can ruin your home, but floods are the least predictable when it comes to the destruction they can cause. Some property owners can salvage their houses, even if they have to discard some appliances, furniture, carpets, and curtains. Others incur thousands of dollars in repairing their flood-damaged homes.

When your Thomson home has flood damage, mold may also develop behind walls and other areas where moisture is not visible. Apart from causing water damage, flooding can also increase the risk of a fire through:

•    Leaking above-ground gas tanks, containers, or lines.
•    Electrically charged water.
•    Attempts to use electrical appliances that have come into contact with water.

After a flood, your safety and that of your family is critical above everything else. It is, therefore, essential to inspect the property to avoid risking your health or your life by entering an unsafe property. SERVPRO advises securing professional assistance. Some structural destruction to your house can be clearly visible, while other damage may need close inspection. Some of the losses you can look out for include:

•    Warping and distortion of structures like floorboards.
•    Wood rot in the end grain of wooden structures.
•    Termite damage because wet wood entices them (longer-term impact)
•    The visible undermining of your home’s foundation like the erosion of the ground at its base.
•    Damp plaster, wallboard, insulation, and paneling.

You can also hire a professional to inspect these structures thoroughly as well as other structures like the HVAC system, walls, ceilings, air ducts, and electrical systems.

Drying out your home after flooding is essential because it can prevent mold growth and help preserve many structural components and contents. You can rely on SERVPRO to remove the water quickly. We can use powerful water extraction equipment to remove the floodwater and dispose of it following local regulations and guidelines.      

Our team can also remove and discard debris. We can carefully remove all contaminated porous materials and place them in 6-mil polyethylene bags. We can construct a decontamination chamber and move solid waste like bags of carpet and carpet pad as well as drywall into it. Within the chamber, we can bag them again to cover any contamination of the original bag’s surface. After double-bagging the waste, we can move it into the unaffected area and then place it inside a dumpster or close to the work vehicle.

Flooding usually disrupts sewage disposal systems, chemical spillage, and overflow of toxic waste sites. Therefore, the floodwater that entered your home may contain bacteria, chemical toxins, and sewage. Our SERVPRO team can clean and decontaminate your home to eliminate these toxins. We can wash, disinfect, and dry salvageable items like those made of porcelain, glass, and plastic.

After a flooding incident, you need assistance to restore your home to its preloss state. Call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 for prompt restoration services. We’re Faster To Any Size Disaster

Some Cleaning Products that Mitigate Smoke Deposits from Fire Damage in Thomson

1/17/2020 (Permalink)

Items covered in soot after a fire No matter when you make the call, we have technicians who can assist you.

SERVPRO's Methods For Clean Up After Fire Damage In Your Thomson Property

The sudsing action of your usual household cleaners for floors, dishes, and clothing comes from additives put into the product by the manufacturer. Many times, extra soapsuds do nothing except create a sense of assurance that the product is working adequately for the job at hand in your Thomson home. When you have a bigger, messier job, SERVPRO uses cleaning products specially formulated to address precise needs caused by different disasters or incidences.

One such job that SERVPRO helps many homeowners in Thomson with is fire damage, and cleaning up the smoke deposits that easily fill such homes. While soap and water work well for removing soot from your hands, this happens partly because of the lack of time the soot stays on your skin, the pliability of your hands, and the running water used to rinse all of the grime down the drain.

When our technicians clean up fire damage, we divide the work between different teams. Each group of reconstruction, mitigation, restoration, and cleaning team members all work with specific tools to do their work as efficiently as possible. Our cleanup crew members rely on different cleaning products when removing soot from walls, ceilings, floors, and the variety of belongings your family owns. Not all of these products produce foamy suds, but we know from experience that they produce results that consistently please our customers.

We consider more than the suds produced by a cleaning product when we choose it for any particular aspect of the work required. We also look at the pH and the abrasiveness of the product. Sometimes we need a highly acidic cleanser or one with extra abrasive power.

Textiles that absorb soot need brushed and vacuumed first, and then checked for stains. For upholstered furniture with smoke residue, we finish cleaning with our Fabric Rinse and Color Set. Having these available is especially helpful when removing soot from upholstery made from natural fibers. High-alkaline cleaning products can cause these fabrics to be yellow.

Some surfaces, like flat-finish-painted walls, respond well to dry sponge treatment. Acoustical tiles need to be sprayed down with a solution of peroxide that clears away smoke deposits. Brick and stone need a stronger cleaner on the acidic side of the pH scale. Wire bristle brushes help reach into rough surfaces, or towels and squeegees to remove soot from smooth stone.

These are only some of the cleaning products that the fire damage restoration technicians from SERVPRO of Augusta South / Burke & Wilkes Counties use when cleaning up residential properties in Waynesboro and Washington. Call us at (706) 843-1990 for specialized mitigation services after any disaster.

Learn more about Thomson.

Get Quick Water Damage Restoration in Your Thompson Home After a Burst Pipe

1/7/2020 (Permalink)

Leaking pipe being fixed Leave it to the experts at SERVPRO to provide a quick response to your homes water crisis.

Our experts at SERVPRO will respond quickly to reduce your chances of water loss to your property

Frozen water pipes can ruin your Thompson home, when pipes freeze, the water in them can fail to flow or slow to a trickle. Pressure in the pipe from expanding ice can cause the pipes to burst, leading to water damage. A burst pipe can spill several hundred gallons of water every hour.

When you discover that a pipe has burst, you should take immediate action to stop the leak, such as turning off the main water supply line. It is also essential to call SERVPRO to prevent additional water damage in your Thompson residence. Our technicians have the training, equipment, and experience required to solve the issue quickly. Pipes can freeze because of the following reasons:

   Poor insulation

   Fast drops in temperatures

   Thermostats that are set too low

Apart from causing inconvenience, a burst pipe can also lead to costly destruction in your property if the situation is not handled quickly. Prolonged contact with water can cause damage to carpeting and drywall. It can also cause other issues like:

Mold growth on both soft and hard surfaces. 

Rotting or softening of wood or other organic materials

The particles or minerals in the water can cause stains when it seeps into porous material like wood. 

Microbes in the water can multiply. 

Mold and bacteria can cause unpleasant odors.

These secondary issues are costlier to fix or remove from your property than the initial water and moisture. Our SERVPRO team responds quickly to emergency calls to ensure that further problems do not develop. We can examine the affected areas thoroughly and come up with the right restoration plan.

We can extract as much water as possible from your home so that we do not have to spend much time evaporating and dehumidifying the remaining moisture with drying equipment. Our team can use different types of extractors, such as electric submersible pumps, deep extraction tools, and light wands to remove water from the flooring. Removing moisture from a property is crucial. Our team can dry hardwood flooring, plaster walls, and carpeting, among other surfaces using air moving and dehumidifying equipment.

We may also remove movable ruined items such as drapes, furniture and throw rugs and take them to an offsite location for thorough cleaning and restoration. Our crew can sanitize and deodorize such items before returning them to your home. We can also sanitize your home using antimicrobial treatments.

If a pipe burst has caused water intrusion in your Augusta, Grovetown, or Waynesboro home, call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 for quick restoration. We’re Faster To Any Size Disaster.

Find out more about Augusta.

Get Reliable Storm & Flood Cleanup in Thomson

12/29/2019 (Permalink)

A SERVPRO employee holding equipment in front of a SERVPRO truck. Thompson your flood damage can and will take over, let us assist you through every bit of the damage.

SERVPRO knows what your Thompson flood damage will need.

Georgia homeowners know how to be prepared for storm damage to their homes. Still, they may be surprised to know how costly storms can be for homeowners each year. According to 2013 National Oceanic and Atmospheric Administration (NOAA) data, wind damage alone from storms causes $626.8 million in property damage. Lightning contributes to $23.9 million, and flash flooding causes a staggering $956.9 million in property damage costs. 

If your Thomson residence requires storm and flood cleanup, certified SERVPRO technicians are always available to come to your home and initiate the cleanup process. If severe storms and related disasters have caused power outages in your area, technicians can provide their own power sources for sump pumps and extraction tools to ensure that you get the deep clean that your home requires.

Filing Claims After Storm Damage

  • Handling fallen trees on your property. Many insurance policies do not offer coverage for full tree removal, even after storms, except for the parts that interfere with structural repairs. Coverage amounts for this type of removal are limited, so keep that in mind when you file your claim and prepare to make repairs.
  • Dealing with premiums after filing a storm damage claim. An adjuster can help you determine whether a storm damage claim is the best option for your situation. If you have received a claims-free discount on your premium, you might lose that benefit when you file.
  • Adjusters are ready to help. These professionals work with you to speed up the insurance claims process while ensuring that you receive the compensation you need to repair and replace items and structures on your property after a disaster.

SERVPRO Removes Water Fast

SERVPRO technicians have a variety of tools for extracting water and preparing a home for disinfection and drying after storms and flooding have occurred. These pieces of equipment include portable, back-mounted extractors, electric or gas-powered submersible sump pumps, and truck-mounted pumps. All of these remove water with a trio of systems that work together to prepare the home for drying. Heating, pumping, and vacuuming are all critical systems, but the vacuum component is the most instrumental in water extraction

SERVPRO of Augusta South / Burke & Wilkes Counties serves the community by being Faster to Any Size Disaster.  You can call (706) 843-1990 today for swift disaster cleanup.

To learn more about Thomson, click here.

When a Leaking Dishwasher Hose Causes Commercial Water Damage in Thomson

12/21/2019 (Permalink)

Water drying on tile floor of commercial kitchen When this commercial kitchen experienced water damage, we were able to quickly dry the water. We have the equipment. Call us today!

Did a Leaking Dishwasher Pipe Cause Commercial Water Damage in Thomson?

Many small businesses provide a lunchroom where their employees can relax having lunch, or perhaps a coffee, while on their break. Some even offer appliances such as a microwave, a fridge, a cooking appliance, and even a dishwasher. It is not uncommon to fill the dishwasher, start the dishwashing cycle before heading home. Imagine finding water all over the floor the next morning, including the office areas. No one can work until the water cleaned up, and the area dried.

SERVPRO can respond to commercial water damage situations in Thomson in less than 4 hours on a 24 / 7 basis. We understand the importance of keeping your business open and protecting the contents from damage from water leaks.

Water leaking from a pipe can spread to office areas quite quickly. Kitchen floors covered with tile or linoleum, helps the water migrate to other areas of the building. Carpeted areas can soon absorb the water as it spreads across floors. Water may also wick into office furniture and walls, causing further damage.

SERVPRO has water extraction devices for use in situations like this one. After shutting off the source of the water, we can vacuum up surface water from the hard surface floors. Office furniture can be placed on blocks to protect it from any further moisture that remains. We use portable water extraction vacuums in corners and hard to reach areas.

We can deploy weighted water extraction equipment that squeezes the water out of the carpet and padding while it vacuums the water from the carpet. One of our SERVPRO technicians guides the machine to remove water from every area. His weight adds to the weight of the device to help compress the carpet to squeeze every bit of water from the carpets.

We introduce air movers and dehumidifiers to help absorb remaining moisture, dry the area, and return humidity levels to normal levels.

Call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 for 24/7 service. We proudly serve Thomson, Grovetown, and surrounding areas. We're Faster To Any Size Disaster.

More about Thomson.