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Fire Restoration Services in Augusta that You Can Count On

6/28/2020 (Permalink)

Burnt mansion interior after fire Your fire damage is no match for our skilled team at SERVPRO of Augusta South / Burke & Wilkes Counties.

Calling SERVPRO to Your Augusta Home Puts Skilled Fire Damage Technicians On the Scene and Ready to Work

Fire is undoubtedly a devastating force, which leaves behind a mass of charred debris and damaged belongings. Having a fire in your home might be a significant blow, but it does not have to be a lost cause. Calling in the help of trained and IICRC-certified technicians to your Augusta home gives you the prompt, professional service that you deserve. We’re Faster to Any Size Disaster, and we are ready to help you overcome the devastation with our proven methods.

What Happens After the Fire is Out?

No matter how the blaze started, once the flames get extinguished, you need the first responders to deem it safe for entry. Once called, our team will come to your property to assess your fire damage in Augusta so that we can put a detailed plan in place. Even though everything might feel overwhelming, know that our team of professionals has been through training to work fast so that we can restore your home to the way that it used to be before the fire.

Our SERVPRO team follows guidelines for the major principles of cleaning up after a fire, including:

•    Inspection of the fire-loss zone: Our crew begins where the fire originated and then moves through the interior to see how far the smoke and soot traveled.
•    Identification of residues within the home: One property can contain a variety of residues. Because of this, our restoration team selects the best products and cleaning methods to remove each residue present
•    Determination of what surfaces need attention: Each surface impacted during a fire event must be treated according to which products and techniques are safest to use. Our skilled technicians work carefully to preserve every surface. However, some materials may be unsalvageable due to the level of damage or the inability to handle the cleaning process.

There are different elements of cleaning (TACT) that go into cleaning your interior after a fire. Several areas that we look at so that we can effectively remove residue include:

•    Temperature
•    Agitation
•    Chemical Action
•    Time

There will be several challenges throughout the cleaning process due to the manner that heat from the flames, moisture, oxygen, and gases mingle to create smoke residue. The materials that burned will also play a major role in how our crew proceeds. Our methods and planning allow us to adjust so that we can approach your fire damage project in the efficient and quickest way.

What Methods are Used for Cleaning?

Some of the soiling throughout your interior after a fire may be water-soluble, yet others will require cleaning using solvent-based products. It is essential that we also consider the surface material, as some may become damaged by solvents or water.

The three steps that we use are:

•    Washing – We may apply cleaning agents to the surface with agitation to penetrate the soiled area to facilitate removal.
•    Rinsing – Residues are then rinsed away with a cleaning solution. This step is dependent on factors like airflow, pressure, agitation, and others for material penetration and extraction.
•    Drying – Any leftover moisture and leftover residue get removed while heat, airflow, and low humidity help ramp up drying times. We use equipment such as fans and air movers to create natural air movement throughout the loss zone.

Some items benefit from immersion cleaning techniques. During this process, materials get immersed in a specialized cleaning agent. A technician controls the temperature and the amount of the cleaning product, along with the length of time that the material gets fully immersed.

We also have ultrasonic cleaning, which is a process using sound waves to put out millions of tiny vapor bubbles. As the bubbles collapse, they make the residue easier to remove.

What About these Foul Odors?

Our goal with any fire damage project is to ensure that we leave your interior “Like it never even happened.” In order to do so, we use a broad range of EPA-registered cleaning and deodorizing agents. Some of the products that our Green Fleet comes stocked with includes:

•    Odor counteracting beads
•    Deodorant granules or pellets
•    Water-based odor counteractants
•    Water-based wet mist deodorizers
•    Solvent-based thermal fog deodorizers
•    Water-based thermal fog deodorizers
•    Sealers

In many fire loss events, our crew may have to use layers that include multiple deodorization techniques. Some odors within your home might call for direct spraying or fogging while others call for activated oxygen. We always take stock of the situation to adjust the equipment and products used to achieve our goals.

Your fire damage is no match for our skilled team at SERVPRO of Augusta South / Burke & Wilkes Counties. Give us a call at (706) 843-1990, and we have crews standing by for 24/7 emergency service.

What Should I Do if My Bathroom's Carpets Got Wet?

6/18/2020 (Permalink)

Carpet cleaning SERVPRO professionals are trained to handle all types of water damage.

For Water Mitigation in Your Bathroom in Augusta Call SERVPRO.

Any of the rooms inside your Augusta home that have plumbing running in and out of them could suffer from a leak. Once H2O leaks from a pipe, it can follow gravity and affect your floors close to the source first.

What does water mitigation mean?

Water mitigation procedures in Augusta have to do with preventing further damage to the home as a result of the leak. For example, extracting your bathroom carpets and implementing rapid applied structural drying or ASD procedures can prevent further issues from occurring in your home.

What are water damage restoration services?

Restoration services have to do with repairing and restoring all of the problems that occurred as a result of the leak in your bathroom pipes. For instance, if your carpets got wet and its backing separated from its fibers or delaminated, then it would have to be removed and disposed of and then replaced at the end of the process.

What all takes place during the restoration and mitigation process?

Initial Inspection- The first step to the mitigation phase is to thoroughly inspect your entire property to figure out where the moisture went. We also take temperature and relative humidity readings to see if the environment is conducive to rapid drying.

Develop a Plan- Once we get moisture level reading, we then figure out what we can do to remove moisture from your structural components. If humidity levels are high, then we can set up more dehumidifiers. If the temperature is too low for drying, then we can turn the heat up in your building.

Dry Out The Structure and Restore Damaged Items- The main goal of the mitigation procedure is to remove moisture as quickly as possible so that no more issues arise. Once moisture levels are back to normal, we can then take steps to restore your home like re-install your carpets.

If the carpets in your bathroom ever get wet after a water leak, call SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 24/7.

Learn more about Augusta

What Is a Reputable Company to Call for Fire Restoration in Augusta?

6/11/2020 (Permalink)

fire damaged home SERVPRO has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire.

Industry-Leading Training and Equipment Are Why SERVPRO Is the Reliable Choice for Victims of Fire Damage in Augusta

The kitchen is the most common room in Augusta as the ignition site for a household fire. Residues produced by a kitchen fire are unique, usually consisting of dehydrated foods and cooking oils or grease rather than the ash or black soot seen with wood or electrical fires. As a coating, this protein-based residue is thin and nearly colorless, but tightly adhered. It also has a stench because of the chemical changes during the high heat, rendering the proteins and oils rancid.

How Can Workers Remove the Protein-Based Residue and Restore the Space?

Protein-based fire restoration in Augusta requires an analysis of the characteristics of the residues and the surfaces damaged. Because the soiling is oil-based, we need to match the residues with oil-based cleaners, often called solvents. The surfaces we consider for treatment with the solvent must be able to withstand the solution, so we pre-test to ensure soil loosens without unduly damaging the surface.

What Other Options Are Available?

The science concerning the chemical bond between the protein-based soot and the contents and structural components soiled is complicated, why SERVPRO sends our technicians through rigorous training at the Institute of Inspection Cleaning and Restoration Certification (IICRC). Our technicians consider the following when applying the elements of cleaning:

    •    Temperature
    •    Agitation
    •    Chemical Action
    •    Time

If the Chemical Action of the Solvent Alone Is Inadequate, What Can Be Done?

Our technicians manipulate other elements to try to achieve the desired breaking of the bond between the residues and surfaces. Dwell time adaptation is possible, although careful monitoring of the surface is mandatory to avoid damage. High temperatures might respark the fire, so we often look at increasing or modifying the agitation. Abrasive tools or additives can use mechanical impetus to loosen the grime. Loose objects can be placed in ultrasonic tanks at our production facility, permitting the powerful jets of bubbles and bursts of hot solution to dislodge the coating.

SERVPRO of Augusta South / Burke & Wilkes Counties has well-qualified technicians and state-of-the-art products and equipment to restore your home and contents after a fire. Call us at (706) 843-1990 for an assessment.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Augusta South / Burke & Wilkes Counties today at (706) 843-1990 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Can I Manage Water Damage at My Augusta Store To Limit Long-Term Inconveniences?

5/27/2020 (Permalink)

SERVPRO drying and purifying equipment in a store Augusta Commercial Properties Rely on SERVPRO's Advanced Equipment for Water Damage Mitigation

Your Local SERVPRO Can Tailor Solutions to Match the Problems You Encounter After Water Loss Incidents

A burst water pipe at your Atlanta clothing store can have severe implications, apart from leaving wet surfaces. If it is a specialty shop such as a military surplus store in the Augusta area, the problem is more complicated because many of the items in your stock are harder to replace should the water damage them severely. Even a minor issue such as unaddressed moisture remnants can worsen some characteristics associated with military surplus stores such as unusual odor.

What are the significant problems likely to affect my store after a water pipe bursts?

Water damage incidents in Augusta are usually unique depending on the circumstances of each loss, such as:

  • The location of the breached pipe
  • How long it takes to perform the restoration
  • Whether it is a clean or greywater loss
  • The type of materials affected

For a clothes store or other similar business, the loss is likely to be from a clean water pipe, so soiling is not likely to be a principal concern. However, most of the spaces around the store are likely to be packed with materials of a porous nature such as clothes, shoes, rucksacks, and other fabric materials.  Shelves, separation walls, and other structures are also likely to contain porous wooden materials and composites. From previous experiences, our SERVPRO technicians identify moisture management as the biggest headache that you are likely to face after a water loss incident at your shop.

How do I respond to a water spill to minimize long-term effects?

Several steps are necessary to control a water spill at your store. The most significant step is to stop the water source since the amount of water that flows into the facility can determine the level of damage you have to address. Stopping the water source may require a couple of steps.

  • Shutting off the main supply line
  • Opening some faucets to release water remaining in the pipes
  • Sealing the leak point temporarily using rubber and a clamp

Once the water stops flowing, it is easier to focus on saving your valuables and structural components. If there are pools of water on the floor or other surfaces, extracting them fast can help positively change the course of the loss. Our SERVPRO crews can help with such extraction since we have many state-of-the-art water extractors, including truck-mounted ones, in case there is abundant water to remove.

Moving out the clothes, and other articles you have on display helps ensure a smoother restoration process. Many of the fabrics may be wet, especially if the burst pipe was in an elevated location, such as the ceiling. Improper handling during moving can lead to soiling or staining when different clothes mix. Our crews can help in separating the wet items from the dry ones. We also have materials such as plastic bags that can hold wet materials during transfer.

What happens when a pipe concealed behind a wall leaks?

In most cases, the burst pipes are hidden inside wall cavities or the ceiling. The water released affects surrounding materials such as drywall, ceiling tiles, and insulation. Performing controlled demolition helps in accessing the damaged pipe and removing wet materials. Our technicians have a variety of tools that make such demolition easier and safe.

Drying all affected materials can present several challenges. Taking too long creates an opportunity for mold development, yet some tasks such as drying concrete floors tend to be slow. Our SERVPRO technicians are certified in ASD, Applied Structural Drying, so we can use different approaches to expedite the process.

Concrete is naturally porous unless it is sealed, so it absorbs significant amounts of moisture, though slowly. If not properly dried, mold readily develops on its surface. Alternatively, it can release the moisture back into the air causing high humidity levels inside your store. Using advanced dehumidification systems such as desiccant dehumidifiers and regularly monitoring the drying process is one way our teams help you overcome obstacles such as drying wet concrete surfaces and other structural materials in your store.

What main factors influence moisture management?

When a professional team handles the restoration of your store after water damage, proper management, and adjustment of the drying process is possible depending on the perceived effectiveness. The main factors that influence the outcome include:

  • The type of equipment used
  • The placement of such equipment
  • The amount of equipment used

SERVPRO of Augusta South / Burke & Wilkes Counties can commit the necessary resources to restore your Grovetown or Thomson business to its preloss state after a water loss. Call us at (706) 843-1990. We're Faster to Any Size Disaster.

What Kind of Secondary Damage Can You Expect After a Delayed Response to Flood Damage?

5/27/2020 (Permalink)

Home in flood water Trust the experts at SERVPRO with your homes flood damage. We have the tools and knowledgeable technicians to get the job done.

SERVPRO’s Highly-Qualified Team Is Familiar with the Long-Term Consequences of Flood Damage in Augusta -- We Have the Resources to Respond Successfully

Although you would heed the advice to contact flood water removal professionals immediately and quite willingly if the emergency occurs when you are far from your Augusta home, following the recommendation is impossible. Whether the floodwaters are storm or rising-waterway related, when you return to a lower level full of silty, smelly fluids, you need help, not a lecture.

Why Is Rapid Removal of Flooding Best Practices?

When flood damage in Augusta ripens for hours or days before mitigation and remediation efforts begin, the consequences are largely predictable. The longer restoration efforts delay, the more profound the damage and higher the expense to effectuate solutions.

  • Drywall wicks the floodwaters up above the flood line, exposing the building material to deterioration--swelling, bulging, crumbling.
  • Laminate floors hold up poorly, the veneer separating from the base, ruining the materials.
  • Carpeting and padding absorb the fluids, stretching, and weakening, increasing the risk of adhesive failure and delamination of fibers from the backing.
  • Hardwood and subfloors, as well as wood framing and supports, begin to absorb the fluid, the processed, and unfinished wood products in the sublayers and framing faring worse because of the lack of relative density and protective finishes.
  • Metal fasteners tarnish and rust. 
  • Appliances and HVAC system housing might take on water and begin to corrode, while electronic or mechanical switches short out, an electric hazard created as well.
  • Contents, including everything from furniture to documents and photos to clothing and household goods, become saturated and begin to disintegrate in many cases.

Is It Impossible to Recover When Water Removal and Drying Comes Late?

SERVPRO invests in both the best training and the most innovative and effective equipment. Our managers and technicians complete rigorous coursework developed by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), mastering strategies that can transform spaces devastated by even advanced flood damage back to preloss condition. Our equipment is specialized and powerful, able to extract copious amounts of water fast, and our drying inventory is capacious enough to provide the air movement, temperature adaptations, and dehumidification needed for any scale of damage.

What About the Unintended Outcomes of Delay--Secondary Damage?

You might be wondering if your entire home will need rebuilding after a tardy response to water damage. One of the considerations is that floodwaters are already evaluated as Category 3 water, the most contaminated, by definition. As time passes, the contaminants do increase. Some materials suffer severe damage and need to be removed and replaced. Others can be remediated:

  • Padding and, nearly always, carpeting must be pulled up and disposed of as hazardous waste. We help with this challenging task, removing water not to save the floor covering for reuse, but to lessen its weight and reduce the humidity in the space.
  • Warped hardwood can make a comeback if water extraction gets underway as soon as possible. Wanded extractors and negative pressure floor mats can pull most of the liquid out, and then drying can bring the moisture content in the wood back to the average of approximately 10 percent for refinishing. The subfloors must be dried as well, and inspection might suggest that some plywood sheets might need replacement.
  • Structural drying using air movers, heaters, and dehumidifiers can reduce the swelling of structural joists, beams, studs, and other supports. We sometimes work with engineers who might recommend selected reinforcement with new materials.
  • Worried about microbial growth? We address this with aggressive cleaning using EPA-registered products after the water evacuates. Follow up with EPA-registered disinfectants inhibit regrowth of infectious pathogens. Because our crews are at risk of contact with hazardous agents, technicians wear personal protective equipment (PPE), usually throughout the project.

What About Mold Growth and Damage?

It is nearly impossible to make it through a delayed-response flooding event without some mold involvement. Mold spores are present in all spaces, including your flooded home. If 24 to 48 hours pass, the spores use the now widely available water to fuel their rapid growth and multiplication. We help manage this secondary damage in several ways:

  • We can choose to use a preliminary broadcast treatment of EPA-registered antimicrobials to treat the worksite before tasks begin.
  • We are on the lookout for mold throughout the mitigation and remediation of your flooded property.
  • If we observe colonies and spreading, we add a mold remediation phase to the overarching flood recovery plan. Certified mold remediators contain, remove, and lawfully discard moldy materials. Post-cleanup, we apply EPA-registered antimicrobials to affected and adjacent surfaces to inhibit mold rebound. 

What is the benefit of reaching out to SERVPRO of Augusta South / Burke & Wilkes Counties for help with complicated flood damage scenarios? Our experienced and talented team can transform chaos back to “Like it never even happened,” when given the call at (706) 843-1990.

I Need to Remove Water From My Augusta Home, What Should I Do

5/14/2020 (Permalink)

Close up of water flooding on room parquet floor SERVPRO of Augusta South / Burke & Wilkes Counties provides 24-hour emergency water cleanup services.

Hire a Company that Offers Water Extraction and Drying Services in Augusta

Many complex systems feed into your house, and they keep everything running smoothly. An example is the water supply lines. Without water, you cannot cook, wash dishes, or take a shower, among other things. Unfortunately, a big spill or burst pipe can cause severe water damage in your house.

How can SERVPRO help?

To solve the issue, you need to contact a company that provides water cleanup services in Augusta. To guarantee the results you want to see, our team uses the most advanced restoration equipment to extract the water. To remove the water, we can use wet/dry vacuums and pumps. Water extraction helps speed up the drying process. We extract as much water as possible from affected surfaces.

Why it is crucial to act quickly

You should not wait when you notice water in your home. The most significant problem with water damage is not the standing water itself, but the moisture, which is conducive to mold infestation. It maybe necessary to remove and replace drywall and insulation. It is also essential to inspect your home’s frame for damage. Brick homes are less susceptible to water damage compared to wood houses, but rising waters can still ruin them. Our SERVPRO team can remove damaged materials properly to prevent mold development.

Do I need to use pack-out services?

Depending on the severity of the water intrusion, several inches of water might have pooled on the floor. Your possessions could get damaged. Apart from offering water removal and drying services, we also provide pack-out services to ensure that the possessions of a customer are secure and safe. Our certified technicians can determine what is salvageable and what needs to be thrown away. We can take the salvageable items to our facilities for thorough cleaning and restoration.

How can I know that my house is dry?

If there is a lot of moisture in the air, materials take longer to dry. After removing the water, we dry a home using air moving and dehumidifying equipment. We also use different moisture detection tools to check the moisture in building materials and contents of a house. They include:

    •    Moisture meters
    •    Thermo-hygrometers
    •    Moisture sensors
    •    Thermal imaging cameras

After using these devices to check for moisture, we can adjust the drying equipment if it is necessary to ensure your home is dry.

SERVPRO of Augusta South / Burke & Wilkes Counties provides 24-hour emergency water cleanup services. Call us any time you need water restoration services at (706) 843-1990.

For more about Augusta click here.

Why Should I Call for Expert Help After a Fire in Augusta?

4/28/2020 (Permalink)

Fire flames isolated on black background Call us at SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 if you need fire damage restoration.

Calling SERVPRO to Address Fire Damage Your Home Incurred in Augusta Helps You Regain a Sense of Normalcy Faster!

Nobody wants ever to think that their home could catch fire, but these emergencies, unfortunately, happen from time to time. In order to get your life back to normal, hiring professional restoration technicians is the right choice. There are many ways that SERVPRO works to ensure your home is safe and livable once again, so calling us for an initial assessment is the best first step.

How Soon Can I Call After the Fire?
After the emergency responders finish up on the scene and they give the okay for entry, you can start to assess the damage. This is the perfect time to call us for help with fire damage in Augusta so that our team can start to formulate a plan for restoration. We know how important it is for you to get back into your home and living comfortably, so be sure to:

    •    Call your insurance agency. This should be the first call that you make right after you call 911, and first responders arrive on the scene.
    •    Hire us as your mitigation crew. We can make sure that the proper steps are followed to bring your home back to preloss condition.
    •    Never touch anything immediately after the fire. It is vital that everything is adequately assessed, documented, and recorded.

Why Do I Have to Worry About Water Damage After the Fire?
Any water that is used to put out the fire can start to penetrate the walls and floors throughout the impacted area. Our skilled technicians have to remove this water and then dry the structure completely to help thwart mold growth as well as wood rot. Water migrates and follows the path of least resistance, and our team of water restoration technicians (WRT) is trained to follow this path to address it quickly.

We can take a look for hidden moisture pockets using equipment such as:

    •    Moisture Meters – find the amount of moisture content in materials, which helps our technicians determine whether or not your structure is dry.
    •    Moisture Sensors – find the levels of moisture within soft materials using sharp, penetrating probes.
    •    Thermo-Hygrometers – Measure the relative humidity and temperature within the impacted space.

How Do You Address Soot Build-Up?
Soot from a house fire can start to stain and saturate your upholstery as well as other porous materials. In order to restore your interior, our team may combine a variety of techniques, equipment, and chemicals to salvage carpeting, draperies, linens, and furnishings properly.

Will the Smoke Odor Ever Go Away?
The unfortunate truth about smoke with any fire is that it easily penetrates just about anything within your home. We work to ensure that your rugs, furniture, structural materials, and personal belongings are thoroughly cleaned to eliminate odorous smoke particles. Smoke often damages the ducts of your HVAC system during a fire, which can trigger foul odors each time that your furnace or air conditioner is turned on. We must work to clean up and repair damaged ducts so that there is no lingering smoke damage.

With some fire loss situations, our SERVPRO technicians may have to employ the use of ozone treatments to help mitigate smoke damage. This is a process for treatment that involves tenting in a targeted area or the entirety of the structure. Chemical sealers can also be used to fix smoke that has penetrated drywall, air ducts, and flooring.

Different Types of Smoke
The level of cleanup necessary after a fire may also have to do with the type of smoke that developed. For example:

    •    Fires that are fast-burning and extremely hot usually results in a dry smoke that features a powder-type residue. This is a smoke type that is often easier to clean up than others.
    •    Slower-burning, smoldering fires will often generate wet smoke. This type of smoke is often sticky and includes odor-causing particles that bond with surfaces, making it challenging to address.
    •    Any fire that involves petroleum products often puts out lots of soot. This soot damage is easy to detect on hard surfaces that are lighter in color but may be difficult to detect in fabrics and carpeting.

Fire Damage Restoration is Never a DIY Project
It can be devastating enough to have a fire in your home, so the last thing you want is lingering soot and smoke damage. Our IICRC-certified technicians know how to address these things, as well as the potential for mold and mildew growth that would otherwise happen if moisture is left to fester. Our restoration team is trained and ready to go with our Green Fleet loaded with all of the best equipment and products in the business today. All visible surfaces are cleaned thoroughly, odors are neutralized with advanced technology, and disinfection wraps up the project to make your home “Like it never even happened.”

Call us at SERVPRO of Augusta South / Burke & Wilkes Counties at (706) 843-1990 if you need fire damage restoration. We will send out a team as quickly as possible for emergency service, and we are available 24/7.

For more about Augusta click here.

Whom Should I Call If My Augusta Home Has Flood Damage?

4/16/2020 (Permalink)

water damaged home SERVPRO of Augusta South / Burke & Wilkes Counties is in your neighborhood to help you through tough times.

Augusta Residents Should Call SERVPRO to Assess and Remediate Damage After a Flood

Discussions of climate change are frequently in the news. Our planet seems to be getting warmer, while hurricanes and flooding seem to occur more often. When we are at risk of water coming into our homes, we need to be ready to act. Having a professional team of technicians at our service is priceless when an emergency occurs. At SERVPRO, we are here for you when you need us.

Is it safe to clean floodwater on my own?
Floodwater is not the same as water coming from a broken washing machine or a leaky faucet. Whenever water comes into your Augusta home from nearby rivers, creeks, or the street, it brings bacteria and wastes with it. Our technicians wear protective personal equipment (PPE) to safeguard us against any health threats associated with microorganisms now in your home. When you call us, you can rely on our knowledge and experience to clean and disinfect your home. Once we extract the water, we proceed with the disinfecting and sanitizing process. Thankfully, our industry-grade equipment allows us to target items and areas of your home with different cleaning solutions. Examples of equipment and techniques available to our trained staff include:

    •    EPA-approved cleaning solutions
    •    Foggers to permeate all areas of your home with disinfectant
    •    Containment materials to isolate affected areas of your home and prevent cross-contamination

When undesirable water comes into your home, you should not take it lightly. If you don't eliminate its traces, you leave yourself vulnerable to mold and other biohazards, compromising your health and that of your family. Allow us to give you expert advice at this time and help you assess the damage and its consequences.

SERVPRO of Augusta South / Burke & Wilkes Counties is in your neighborhood to help you through tough times. Call us at (706) 843-1990 and let us leave your home, “Like it never even happened.”

For more about Augusta click here.

What Happens to Belongings During Fire Restoration in My Augusta Home?

4/2/2020 (Permalink)

fire damaged home “Like it never even happened.”

We Have a Content Management Team for On-Site and Off-Site Cleaning of Your Possessions

After a fire, your Augusta home does not look the way that you are accustomed to seeing it, and this can often override the importance of what happens to your belongings. Our responding SERVPRO professionals understand that mitigation and fire recovery encompass more than the structure, but what makes your house a home – like your belongings, possessions, and treasures.

On-site cleaning strategies can help our SERVPRO teamwork through fire damages in Augusta homes without costlier services. For heavily soiled belongings, however, we do offer pack-out services that transport these items to our nearby warehouse facility for focused cleaning and restoration attention. We can safely protect these contents until fire restoration completes, and they can get returned.

What happens to items taken to the warehouse?
    •    Immersion soot removal cleaning
    •    Ozone chamber deodorization
    •    Drying of water-damaged items
    •    Safe storage

Whether on-site or off-site, our SERVPRO of Augusta South / Burke & Wilkes Counties team cares for what matters most. Give us a call at (706) 843-1990.

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